“It is always nice to receive service from someone who knows what they are doing and do it with a smile and positive attitude. I congratulate Alison on her professionalism and her know how about the products in the store. She was a great help. Good communication and very knowledgeable. Thank you”
“I visited the Verizon store at the Market Basket Plaza and didn't have to wait for assistance. Steven was working alone but was able to find the item I needed right away. After he took care of the transaction, he answered a few questions for me about my plan and future needs. I've always received professional service from the employees here, and they are always friendly, efficient, and helpful.”
“I came in begging for help. From Canada and no US cell phone and no way to tell my son where I was. The staff immediately emailed my son and then set me up with international service and new 5G phone. I wa thrilled to have someone willing to educate this 91 year old lady and make my life simple again.”
“Kathleen was very helpful tonight when my daughter got locked out of her phone and we needed a reboot. She also reviewed our account status and made some suggestions that improved our service while saving us money. And all this with a friendly smile - thanks again for the great service!”
“Today we had such a wonderful, educated, polite, knowledgeable kind man from Astound. His name is Jorge Mutti. He fixed our tv which we have had so much trouble since we upgraded. He is just A+plus off the charts. He is such a credit to your organization. You can’t imagine how pleased we were with his service.”
“Excellent experience with T-Mobile in Ashland. Nik and Ash spent hours with us helping us to decide what phone to buy, finding us the best deal (by far! One phone was free!), moving our info from our old phone to the new phone, etc. They were totally honest - telling us the truth about what would work and what wouldn't - to our benefit only, not necessarily to theirs or T-Mobile's. Highly recommend!”
“Great experience when upgrading my phone. Ali is patient knowledgeable and able to handle a busy situation. Several customers had problems that required him to spend time on the phone either clearly incompetent reps but he persisted to get everyone exactly what they needed. Give this guy a raise!”