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February 2024 by Samantha Oliveira
I bought pants for my husband for Christmas but unfortunately it was the wrong size. The pants didn’t have a tag on it when I bought it so the sales clerk rung up “similar” pants that were the same cost. Well, when I went to exchange for a larger size, I needed a receipt per store policy. I gave them the receipt but the number on the pants didn’t match because different style pants were rung up. So the manager said she couldn’t help me although it was bought at that store and rung up by her staff. So now I have size 32/32 men’s if anyone wants it. Horrible. If they’re only going to take receipts then they should train their staff to ring up the same EXACT item when there are tags missing. Corporate really needs to step it up. Makes since that they have an F on better business bureau
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February 2024 by Nataly Lacerda
The manager is really really bad . She doesn’t care about customers with the way to solve the problem. Bad experience in Marlboro
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December 2023 by Ella Morning sunrise
I went to the mall with my two daughters and the fitting roomsWere all Closed. The manager rudely said we can try anything on and I asked if we could put sweaters over our t shirts and she (rudely) said no. I really wish they worked on commission because she would have been out $500. I will literally never go back there again and I like their clothes, but she ruined the entire experience!
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June 2023 by asma mirzai
The employees don’t deserve 1star.. the manager was so rude and unprofessional, talking on the phone with some guy and her phone on speaker while working on the floor with customers around… they seem to have a different store policy compared to other H&M stores.
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December 2022 by Zinah Qrayani
My favorite store. I found an amazing coat yesterday
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October 2022 by Lokelani Hilary
Great environment, the store have great options.
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February 2022 by John Finn
This is my favorite store for fashionable men's clothing.
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January 2022 by Krish Midha
Huge clearance sales for quality outfits. Highly recommend, especially if you are in desperate need of a bunch of outfits.
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December 2021 by James Coggins
The manager was very helpful at least I hope so she so helped me before.and again tonight. She helped me with my H&M account saved me money. Basically she cared.
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December 2021 by jennifer frazier
It's not a great store the service is,awful and they have a dressing room for both men and women and the fittingbooths do not have a door just a curtain any man can just open it and see a woman it's a awful place
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June 2021 by Jamie Eichelberger
Long lines! Etsy and 1 other employee are very customer oriented and most pleasant and helpful. Sales are good . Need more variety in large sizes.
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June 2021 by Lloyd S.
Great selection. The store is relatively organized and the staff are helpful.
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April 2021 by gogada. suman
Very poor service…
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March 2021 by zee Nai
Came here to shop during the pandemic. They didn't let us try anything on. Not even a sweater over my clothes. What's next I cant touch them? I went to Hollister and the staff let us try things in the fitting rooms. And all the things we tried was kept in separate bin for disinfection. We ended up buying a lot of things from there. Need to fix in store procedures to keep people coming back and spending their money. I won't be surprised if this store will close soon.
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December 2020 by Ericka Vadquez
Gentleman at the men’s is the best. Went out of his way to help us get matching outfits for my kids. Thank you so much.