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August 2021 by ANA Fishing
I had a very good experience in this store. I talked with the manager Dolores Hill about some Rolex models, and she is super friendly and knowledgeable for all of my questions and concerns. Even though the watch I am looking for is very short in supply and not in stock, I still enjoy the visit and the conversation with Dolores. Because there were not many models presented in the showcase, Dolores offered me a very beautiful Rolex brochure, so I can compare different models. Dolores is more like a watch professional rather than a AD. She never forced me to buy anything from the store, but educated me about different models and helped me to find which model fits the best. They also sell different kinds of beautiful jewelries. I will definitely recommend this store to anyone, who is looking for purchasing jewelries and watches!Jason
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May 2021 by Steven Stein
What a blessing! Today is my birthday and something special was on the menu. I have been waiting for just the right moment and the perfect storm, to buy a watch. I called several stores looking for a particular Rolex watch. While I understood that it was very rare and almost impossible to get, the fact that was my birthday, brought me an unreal experience. After speaking with 3 local stores, all who are authorized Rolex Dealers and quite unaccommodating, I was extremely fortunate to meet Dolores Hill when I called this store. I explained that today is my birthday, and I wanted to buy myself a gift. After a lovely conversation, and a few mandatory questions about where I live and if it was REALLY my birthday, Dolores asked me what I was hunting for. I told her my top 3, in order of preference. She informed me, that there was a watch that fit the request, in the safe, that was being held for a customer who did not return the store’s call over the weekend, and that she would see if it may be available. After a few minutes of holding my breath while on hold, Dolores returned with some astounding news. She had my first choice, and was willing to make my day!! I gave her my name and number and told her that I would be there in a couple of hours. When I walked in, she couldn’t have been more gracious and welcoming, and she shared quite the education with me, about the watch and the brand.Needless to say, Dolores provided the BEST gift ever!!I paid, as we chatted and the watch was being sized for me. While most stores spoke to me, like I was bothering them, these folks were stellar! The model and value are irrelevant! The service and demeanor were exemplary.Thank you all, for an outstanding birthday!! ?
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May 2021 by Daniel DeMaria
Purchased a new watch from Abe and incredibly satisfied. He took his time showing us various watches, and he was very knowledgeable answering questions. After buying the watch, I decided I wanted a minor adjustment with the bracelet, and after mentioning it to Abe over the phone, he actually drove nearly an hour away to meet me at one of his other stores so I would not have to drive all the way to Marlborough - amazing service.Also, it must be mentioned that the selection of available Rolex watches at this store is second to none. Many other stores have far fewer watches and very long waitlists.
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April 2021 by matt saccone
Buying a gift for a friend and the process was effortless. Visited the store once and valued being able to follow up with Caesar and Dolores remotely as Covid restrictions still loom. They were very helpful even beyond business hours. I will recommend GSG Jewelers to friends and colleagues without hesitation.
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March 2021 by Guo Beiheng
Abe has a great passion for watches, excellent customer service. I'm so glad to get my Air King by walk-in today. Here will be the only place for me to get Rolex in the future!
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March 2021 by Alexander Howe
I went in to ask a few questions about a Submariner I had purchased out of state and I worked with Abe who was nothing but professional, courteous and knowledgeable. He even helped me adjust the bracelet so it fit my wrist better. I'll definitely be coming here in the future for my watch related needs. Thank you Abe! 5/5
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March 2021 by Thomas Adamson
11/10 review everyone treats you like family, the owner will go out of his way to find you countless books so you can get exactly what you are looking for, regardless of its price, him and all the employees will work their best to get you what you are looking for. The staff is highly knowledgeable, and it never feels pressured or like you're wasting their time. I've spent hours in there shop just browsing and learning about new pieces. If you live in central Massachusetts and choose to spend your money elsewhere, I can guarantee you won't be as satisfied if you went to Goldstein's. I swear I learn something new every time I visit!
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March 2021 by Tyler Klingbeil
Great experience and would highly recommend! Cesar was very professional and helped me get the watch that I was searching for. Excellent service! I typically don’t write reviews so you know they are top-notch.
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February 2021 by Matt Egan
Honestly if there are any negative reviews in this bunch, I don't know how much value you should put to it.I walked in today and had no real intention of pulling the trigger but Abe was awesome, not hard selling and was just teaching me about a time piece brand I'd been ready to take the plunge on for some time.I rarely write reviews so this is saying something. They've just added a new life long customer and if you're in the market for a Rolex in MA, look no further
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February 2021 by Suman Medisetti
It was indeed a pleasure that i got my beautiful Rolex watch from this store. The whole transaction with Cesar was seamless. His customer service was very professional and welcoming. Very nice and cool guy. The store values it's customers a lot with very nice interiors . I see they also had a face mask for their customers just in case they need, I was also offered a bottle of water by Cesar. I would definitely looking forward to walk again to the store for sure in future again.
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February 2021 by David Milo
If I could give 10 stars I would. Abe and his team were wonderful to work with. Abe’s customer service was impeccable. From start to finish he exceeded my expectations. I couldn’t have been happier. I will definitely be going back to GS&G in the future.
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October 2020 by Jacob Galary
First class jeweler! Go see Cesar for all of your jewelry needs.
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September 2020 by Hunter Major
Purchased my first Rolex here today and could not be happier with how smooth the whole process went from start to finish. Other jewelers didn’t have what I wanted and wouldn’t take any extra steps to help me find what I was looking for. Cesar made me feel right at home and I felt taken care of upon leaving. Glad I’ve started to build a relationship with people that care about their customers!
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September 2020 by Justin Methia
Went into the store today with a buddy for him to buy a sea dweller. It was a seamless process and Cesar and their team were awesome couldn’t say I’ve felt more welcomed at any other jeweler. Can’t wait for my turn to go back in and get my Rolex from Cesar !
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September 2020 by Jake Galary
Another wonderful experience. Cesar getting the job done for anything we need.
