8:30AM - 4PM
256 Maple St, Marlborough“Cash management team is absolutely stellar in resolving an issues that may arise in a prompt fashion. Customer service is honestly some of the best I have ever experienced at a bank. To top of it all off, their virtual bank is undoubtedly the most convenient banking solution to have requests addressed right on the spot without having to go visit in person. Would highly recommend banking with these folks - they know what they are doing and make your life so much easier, especially if you are in a regulated space like the cannabis industry.”
“Billy, the Branch Manager, was very helpful. Took care of what I needed quickly and efficiently. ... One major suggestion: It would be very helpful to have a branch in East Marlborough or Sudbury. Please give this serious consideration. I would appreciate it. Thanks. Have a nice day.”
“If you’re looking for a new banking institution, St. Mary’s Credit Union is the place to go. You will be satisfied with services and products offered. They continue to grow solidly and maintain meaningful relationships with their members!”
“I haven't dealt with this branch but I had my truck financed through them almost 2 years ago and got a great rate. Then about 6 months later I got a pre-approved credit card from them without applying. It has a $6,000 line with 0% interest for 22 months double cash rewards and more. I had 2 problem's in that time once I tried to send $ to pay loan payment and it ended up on my credit card and the other time I mailed the loan payment and the check didn't show up for 3 weeks. I paid online when I saw it was 4 days overdue and then when The check showed up and it processed and I had now made two payments in one month which I couldn't afford. Both times when I called the credit union whoever answered the phone helped me address the situation the last time the woman was nice enough to cancel the older payment that I had made online in order to get me my money back quicker and the first time I don't remember how they handled it but it was very simple for me to deal with it I just had to call and explain my situation and they helped me get my money back. I don't bank with them I do have the savings account with the $10 I put in in order to get the loan but I had never even heard of them they don't have any branches near me if they did I would happily deal with them and hopefully when I trade in my truck I will be able to get another loan through them”
“Elian Pena is the most amazing banker I could ever have! I've been abroad for a long time and I got my online banking blocked for more than 4 months and I couldn't solve it in any way! So this amazing guy called me yesterday to introduce himself as my new banker, I told him my problem and in less than an hour he had restored my online banking access which I've been trying to do for over 4 months!!! He was so polite, nice and helpful!!! Congrats to him!!!”
8AM - 9PM
863 Donald Lynch Blvd, Marlborough“Good experience with DCU having purchased three different automobiles. Use them as an ancillary bank and as a Savings account. Have had nothing but great experiences and the customer service is awesome.”
8:30AM - 5PM
133 E Main St, Marlborough“They always take great care of me. Sometimes they are short-handed and sometimes they are just very busy with lots of customers. If you can't stand to wait like I've seen other people post, then go find a bank that nobody likes, there'll be nobody there to be in line.”
9AM - 4PM
96 S Bolton St, Marlborough“I've had the pleasure of doing business with this bank a few times and they have always been very helpful.I know that Citizens bank itself is not the friendliest, organized, fast, efficient or helpful when you deal with them online or visit their other banks (shopping stores included) But thee guys on Bolton Street deserve credit for being a rose in a thornbush.Citizens bank should take note of the effort and friendliness that they go out of their way to maintain. I want to mention 2 names specifically that I've dealt with in the Marlborough branch that have been more than helpful, Andrew and Marwa, kudos to both of you for making my life dealing with my daughters student loans much easier.”
“RTN exemplifies what I love most about life. The pockets of excellence and kindness we too rarely encounter in our daily life. We recognize these encounters and feel good for a while. Thinking life is going to be okay. It's crazy, but RTN has been that for me repeatedly. The time I needed to pay a band in cash at the last minute and they verified my ATM location, my safety, and my ID with creative on-the-spot security questions that only I would know. They then tested the transaction with follow up questions. What means so much to me is the skill they used to make sure it was not a scam, that I was not being held at ransom, and in the winter hours when it's dark at 4pm. They were concerned that I get to my destination with the large sum of cash. The time I needed a loan for a car and the professional process that was almost as quick as grubhub . Monday, when I closed on my house, Nicki and Kim used ingenuity, technological expertise, personal integrity, professional responsibility and care to make it happen on an impossible schedule. RTN is the combination of NASA-type skill and small town caring and approachability. RTN is lucky and brilliant for the people they have kept employed for a long period of time. For 25 years I have experienced time and again, the joy of being a member of RTN. THANK YOU to all of you at the Waltham Headquarters.”
9AM - 5PM
190 Boston Post Rd W, Marlborough“After having a terrible experience at the branch at Solomond pond mall I went to this branch and it exceeded my expectations. I will only be coming to this location from now on. Boslika is amazing and I can't say thank you enough for helping me in a pinch. I'm beyond grateful”
9AM - 5PM
865 Donald Lynch Blvd, Marlborough“I had the pleasure of working with Sandria in customer service to get an issue resolved. She was extremely professional, patient, and went above and beyond to get the situation rectified.”
“My family and I have been banking with Avidia for decades now, and can't be more impressed with the whole operation, and especially the staff at the Marlborough branch on Maple Street in Marlborough! They truly go above and beyond the call of duty when it comes to taking care of its customers! From Linda to Kelly-Ann to Camila behind the teller's desk to Heidi and the other staff out front, it's truly a pleasure doing business with Avidia Bank for all these years!”