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November 2023 by Anthony Annese
Great service at colonial Ford in my bro. Fix my water pump provided us with the rent of car. Can ask for any better Thank you
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November 2023 by Greg K
Thought I had an issue with my car, the four it was something that required some adjustment and did not charge me. This dealership has improved so much over the last few year.
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November 2023 by Patty at Rumdycreations
Horrible experience. They side swiped my work van and knocked off my drivers side mirror. My vehicle was ransacked and my gas car was stolen. When I got it back the steering was messed up. I had to have it towed to another Ford dealership so they can fix what Colonial screwed up. No one once apologized to me or said they were sorry for the inconvenience they put me and my company through. Its not the first bad experience I've had here. The employees have been rude. My company has fleet vehicles that we brought there. They have now told us to never go there again.
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November 2023 by Butch Webber
By far the friendliest dealership I've ever been in. Jennifer is the best. After having my car serviced at colonial and having the service they provided friendly knowledgeable people. Would never consider going to another dealer. Colonial is incredible.
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October 2023 by MrCroquinho
Each time I have a need to have servicing done by this dealership, I always know the staff listens to my request, offers an honest assessment and cost estimate, and I know it will be done right the first time, and in a timely manner. I have often asked advice, or requested information regarding my vehicles, and I have always had a cheerful assistance. SO far, no problems for me, and the mechanics do a great job, keeping me informed if an unexpected situation arrives.
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October 2023 by Bill Suarez
From Sue in Service to Bob the Service Manager, everyone was professional and very helpful. Diligence paid off as the found, and fixed, the root cause of my truck's issue.Thank you.
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October 2023 by Dave Matthews
Great experience, even though the service depart was booked up. Bob took my car in and got it done the same day. Very helpfulThanks
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October 2023 by David Petersen
Helpful, courteous, and quick to help in a emergency. Had me in and out within 30 minutes and back on the road. I wish I lived a little closer I would have them do all the service on my truck. Rare find in todays dealership experience.
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I have multiple Ford cars and trucks. Colonial provided with the best service i ever had from any dealership.Suzanna was absolutely wonderful handling our service from booking to delivery date.
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August 2023 by Michael Pedone
Very pleased with the quality and efficiency of my service.The service writer was very knowledgeable and courteous with regards to other questions I had about my vehicle.
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July 2023 by Gary strickland
Very courteous and professional, sue in service was extremely helpful, got lyft rides to and from my home.Great new tires rectifying a oversight on my new carThanks ?
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July 2023 by Chico Silverhill
This place would have had me spend thousands of dollars on my vehicle that the vehicle didn’t need. I took my vehicle to a mechanic that I trust to find out that the major repair Marlboro Ford said I needed was totally unnecessary. Marlboro Ford would have had me spend thousands of dollars that I didn’t have on a repair that I didnt need. Buyer beware. Go to someone you trust because Marlboro Ford is definitely not a trust worthy business!!!
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July 2023 by Gloria Settle
This service was the second one within a year I had at Colonial Ford of Marlboro Massachusetts. Car dealerships are not my “go to place”however, I went the first time for a special advertised price. I was pleasantly surprised that I was not over sold on extra services like an air filter. I recently had the same services, oil change, tire rotation and inspection sticker and waited only an hour for completion. Everyone was friendly and professional and rates are very good. I think Colonial Ford will be my “go to place.”
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July 2023 by Lucio Trindade
Great staff. Helped me big time when I hadn't any appointment. Jennifer, in special, made the effort to help me get my keys programed on the same day! Amazing people.
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July 2023 by Bradley Goodwin
Avoid this place by any means if it's for minor repairs. I brought my keys in for my very basic Fiesta and they where going to charge me $710.00 for a keyfob replacement. I then went to Batteries and Bulbs which charged me 4.5 times less at $160. AVOID.
