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July 2024 by Joseph Hernandez
Very slow because they talk a lot among themselves and they did not attend to me because they were talking about things that were not related to the company.
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July 2024 by Enilda Silverio Reyes
Bad attention and attitude
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December 2023 by Leigh Picard
I can't log into my account and when I called the said they don't know how ling it will take for me to be able to log into my account or buy phones, just ridiculous!
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December 2023 by Williams Perez 33
One of my worst cell phone experiences.
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August 2023 by Freddy Phop
Excellent service I love boost mobil
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August 2023 by M
Take your money for not working visual voicemail
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September 2022 by Dinesh Gundu
Very unprofessional and lied to me that they cannot provide my my account number when customer care says the store can provide it. Boost mobile is worst with lot of phone incompatibilities and store employees are unhelpful to help about it as well.
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August 2022 by Pat Real
Luis, the manager was extremely rude to me. All I wanted was my account number and he refused to lift a finger. I went to the Framingham store and they got me my account number in 2 minutes. Clearly it was something he was able to do but didnt care enough to do. Terrible customer service.
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August 2022 by nun ya
Went to Marlborough store for 5G SIM card. They were great, installed card and did set up. Very helpful and friendly?
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March 2022 by Slobby Knocks
Luis, the manager was extremely rude to me. All I wanted was my account number and he refused to lift a finger. I went to the Framingham store and they got me my account number in 2 minutes. Clearly it was something he was able to do but didnt care enough to do. Terrible customer service.
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February 2022 by Zachary Tate
Great service. I needed a new screen, they ordered it up, 2 days later it was on my phone. Plus, the screen I got put on at Boost is better than a previous replacement screen I had done elsewhere and at the same price I paid for the previous one!
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October 2021 by Cheryl Church
Went to Marlborough store for 5G SIM card. They were great, installed card and did set up. Very helpful and friendly?
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August 2021 by #LadyUSA
I has been a customer from Boost Mobile for a long time< always got to Marlborough to pay my Bill and to get Help wen i needed, they always been able to solve any issue i have on the way Good customer service
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April 2021 by Harry Peebles
These fellows are great. I spent many hours attempting to get an unlocked phone ported into Boost ... on websites, with chat bots, with chat humans, with humans over the phone, face-to-face with other store employees. Then I found this store. They got me running in 5 minutes. Well worth the drive.
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February 2021 by Paul Paulini
Well, I wasn't At Boost Mobile...I Just parked there. But I will tell you about them Anyway!! I had a Boost Mobile Phone & Service Earlier this year. It was a Free Phone, with Monthly Service for a period of 6 Months Minimum...to get the benefits. Figuring I had to Return the phone, after period was over. I explained to the Manager, who's name I forgot, That I had a few Problems along the way, which kinda made me feel bad but I told him Anyway. After hearing THAT, he gave me a Break, on the FINAL bill and Let Me Keep the PHONE!!! To be a "Good Sport", about it. So I Thanked him for That, cause I have Private "[WIFI]" at Home and another phone is Helpful to have,...And when I feel I could use Another phone line Just to have (2) Active Phone Lines, I will get it at...BOOST-MOBILE!!!?? LOL, I could tell you Where, I Actually went. If you wanted to know?
