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January 2024 by Nikhil Shivakumar
Maintenance, as always, was really speedy and great. Sherman was very friendly and professional!
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November 2023 by Sasha Johnson
I lived at Avalon for 2 years, and I can honestly say it was a wonderful 2 years! The best community I’ve lived in by far. Very safe and quiet! All the staff are amazing from the office to the maintenance were very friendly, helpful, and efficient. I never had an issue that wasn’t addressed and in a timely manner. The apartments are also very nice and spacious.The only downfall I would say is the rent increase when renewing your lease, other than that I would definitely recommend living here.
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October 2023 by Jillian Farrar
My family and I have lived at Avalon Marlborough for 3.5 years. We have really enjoyed living here! The property is safe, quiet and well maintained.Elizabeth in the office was incredibly kind and extremely helpful when we renewed our lease last year. We are so appreciative of all her hard work and help!The maintenance team is exceptional! Kevin, Eric, Saul and Damien go out of their way to make our experience living here great. They are always friendly, helpful and efficient and they continue to go above and beyond! With each request, the team has done an amazing job at communicating and resolving any issue quickly. We truly appreciate and we are so thankful for such an amazing staff!
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October 2023 by H B
Rafael Alvarez did a fantastic job repairing wall damage. You would never know there had been a problem, and even the paint touch up is perfect. Fast, courteous and excellent maintenance service. Much appreciated.
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September 2023 by Robert Sheridan
I have lived here over three years and I am very satisfied with the amenities and community as a whole. The maintenance department and upkeep is top notch and is on top of issues as soon as they occur. I highly recommend this community compared to others I have lived in the past.
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August 2023 by Brian and Karen Healy
We've lived at Avalon Marlborough since 2020 and in general are very happy with the community and with our unit. Our apartment is large and spacious and feels like home. The community is safe and well maintained. My only complaint, if you can call it that, is that since we've been here going on 4 years, I feel that the apartment could use a bit of a refresh that the apartments get when someone moves out and since we haven't moved out, it hasn't gotten that. There are areas where the paint could use a refresh. I mentioned this on renewal, but nothing came of it. Otherwise, we love living here. It's convenient to the highway and to many restaurants and stores.
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August 2023 by Jessica Orellana
My family and I have lived at the Avalon Marlborough for a little over a year. We live in a one bedroom with a loft and use all the amenities in the building (gym, pool, dog park). The apartment is spacious, quiet and clean.The Avalon staff are exceptional. Each member of the Avalon staff go out of their way for the residents. Elizabeth, Mike and Erik in the office are always available to answer questions. They are extremely welcoming, professional and efficient. Our dog loves stopping by for his daily treats! The maintenance staff couldn’t be better. Damien, Saul, Kevin and Eric are the friendliest people and they attend to any request within the day, usually within an hour or so. Our maintenance issues have been minor, however we had an AC issue the other night and Saul came in the middle of the night to help us.Highly recommend living here!
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August 2023 by X L
My advise to anyone who chooses to rent here to make sure you take pictures when you move out. They will attempt to charge you for damages that existed upon move in. And have that walk thru in person, don’t trust what they say and make sure you document everything in detail.They also will raise your rent after the first year when they are renting the same apartment for less to new tenants on their website so be aware. They are also not managed locally and you will have to deal with the corporate office and not the local leasing office when it comes to lease renewal and move out issues. And they won’t respond in a timely fashion. I am still waiting for an email back about the renewal. LolThey apartments are nice, but overpriced for what you get and in the end not worth the money. I would look elsewhere for a better company that actually values the tenants that live in their communities.Their desk staff in the office is rude and demeaning to tenants. I don’t remember her name because she never introduced herself, but she could use a class in customer service 101 for sure.The only saving grace was the maintenance staff who were exceptional when issues needed to be addressed.
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July 2023 by COVETED CASITA
We’ve lived at Avalon for over 6 years and it’s a beautiful community to live in. Lots of amenities, the community is well kept and the office staff including the community manager, Elizabeth have been super friendly, responsive and lovely to deal with. Also, placing a maintenance service request is super easy and efficient thanks to the resident app. The maintenance team promptly answers the call and keeps you well informed throughout the process. Recently, we had Saul helping us with a request, and he was awesome. Super knowledgeable and thorough.Ensured we were safe and happy.After electrician walk thru hearingwe were safe gave us peace of mind. He did everything in his power to ensure the work was done well and we were happy. He has gone above and beyond many times and we very much appreciate it! We feel we are in great hands no matter what!
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July 2023 by Cristina Lane
I have been living at Avalon Marlborough for a year and a half. I love it. It's by far the best rental experience I've had. I love my unit, it's super updated, quiet, and there is a great sense of community here. The staff is amazing, both leasing and maintenance. They are super responsive and the Property Manager takes any little concerns or feedback very seriously. The location is great too. Right off 495 and close to the Apex center.
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July 2023 by Chris Lunter
I've lived here for a few months. It's really pleasant.Everything in the apartment works, the "neighborhood" is quiet but still active, and the management company is constantly making improvements.Also, the on-site maintenance team is fantastic. Cannot say enough good things about their team.
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July 2023 by Ariana Balayan
ETA: The maintenance team is beyond incredible. They are responsive (via a very convenient app) and address any concerns promptly. They are thorough, so skilled, and so nice! I'd live here for them alone.Wonderful place to live! Management and maintenance are beyond great-communicative, helpful, and so friendly. My unit and area in the complex is gorgeous, for a comparable price to two beds in the area. I came from a nearby complex that was such a headache, it is so refreshing to be at Avalon.
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June 2023 by Lee Hamilton
I've lived at Avalon Marlborough for coming up 2 years. I truly love the community and how it's kept well-maintained.It's a quiet community tucked away from traffic and noise. The grounds are clean and whenever there's an issue to fix, the staff is on hand to resolve it quickly. The Leasing and maintenance teams are top-tier: friendly, professional, and helpful. Two team members who always provide exemplary service are Saul Garcia and Kevin Holland. The people make a difference and these two are the epitome of professionalism. I've never had an issue they couldn't resolve and appreciate their thoughtfulness and expertise. They've made a difference for me and I appreciate them.If you are looking for a safe, well-maintained, friendly, and quiet community to live in, Avalon Marlborough is the place. Though the units are a bit pricey, the benefits and staff are top-tier and worth it.
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June 2023 by maryam heidari
I move here a month ago and I love this place.It is super clean. Great management.Maintenance are super polite and friendly ( specially Saul)And every time I put a ticket they respond really fast ( they will come and fix the issue in few hours).
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June 2023 by Zhifei Li
It has been an absolutely great experience at Avalon Marlborough. The staff are friendly and the maintenance response is always quick. Plus, you can transfer to other Avalon that is away 40 miles.
