Apartments in Marlborough, MA

“A real blessing and good change in my experience here at Avalon, with the arrival of Saul to the Marlborough team.
It totally transformed my experience to have someone who also speaks Spanish. My daughter always had to coordinate orders, calls, and maintenance visits. Before he arrived, the guys were very cool, I truly appreciated Erik and Kevin for their understanding and willingness to help and talk to my daughter on the phone when she couldn't be here. Incredibly refreshing to have someone with whom I can speak in my language, and also who is willing to do so since not everyone is. Saúl is truly a blessing to me for that, but also for his genuine will and kindness that goes beyond his tasks. Thank you very much for your empathy in taking the time and alerting me when you are going to test and sound the fire alarms in our building. Because of my age and sensitivity to my hearing, these trials have always been a cause of stress and anxiety in my past until Saúl arrived. So much so that in the past my poor daughter had to figure out how to get me out for the day so I wouldn't be here. Now, she and I feel a great relief to have Saúl, a true angel. God bless you, always. Being bilingual is another valuable skill to have, a blessing. Very grateful to have Saúl in our beautiful community, since having him here created a feeling of tranquility, security, since I have someone I can count on.

Translation:
A true blessing and game changing experience to have Saúl join the Avalon team. Truly a game changer in the overall maintenace experience by having a Spanish speaking team member. I had to always have my daughter handle all requests, calls, interactions, as my primary language is Spanish. Before I joined, the maintenance team was incredibly awesome and truly appreciated Erik's and Kevin's kind understanding and willingness to make it work and chat with my daughter via phone when she couldn't be present. Incredibly refreshing to have someone that I can speak to in my language, and is also willing to speak in our language as not all are. Saúl is truly a blessing for me for that, and also for his genuine willingness to help and go above and beyond his call of duty. Thank you so much for your empathetic nature for taking the time to alert me when our building's fire alarms will be tested and go off. This has always caused a lot of distress and anxiety in the past for me due to my sensitive hearing at my age, and my poor daughter would have to figure out a way to take me out for the day. Now she has been relieved from that thanks to Saúl, a true angel. God bless you, always. Being bilingual is an added skill and asset to have, and a blessing. Grateful in having him around, I feel safe, and have someone I can count on.”

“The maintenance team is great. I had my sink clogged, I made the service request and they came in less than a hour. Mike and Mike are so funny and great people. Thank you!”

“A good place to live, accessible to everything, good location, quiet area. If something gets damaged, they repair it quickly, I recommend it. My experience was very good.”