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October 2022 by Sara Gindes
We have been coming here for years and Stephanie has been great. Lately, though, their work has gone quite downhill. We have a Goldendoodle, and we always tell them to shave him evenly, the same length all over. Instead, he has come home with the stereotypical poodle look, with the poofy tail and head and paws, which has frankly looked dreadful. The first time it happened I figured there might have been a misunderstanding, but it happened again, even after us specifically telling them what we wanted. The price also seems a bit on the high side, at over $100 for a full groom, when in the past it was $75. I know grooming services are busy with all of the COVID dogs, but it seems like they haven't been trying as hard, and we are quite disappointed with them. Unfortunately it seems we are stuck with them for the moment as all the places I have called are not taking new customers. I will try talking to Stephanie in person before his next appointment, and hopefully they will do a better job with him.
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August 2022 by James Schaye
We been going there for years. No more. The owner is arrogant. Besides the place is dirty and disgusting
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August 2022 by Joyce Robinson
Great!!!!Great job on my MalteseVery happy!!!!
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August 2022 by James Schaye
We have been going there for years. Never again The owner is arrogant. Also the place is very dirty and sloppy
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July 2022 by Michelle Tevrow
Amaxing quality and service. Stephanie and her crew are so talented and friendly.
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June 2022 by Kelly Hines
I cannot say enough good things about wags n whiskers! This is the only place I will send my mini golden doodle, Watson, and trust that they are caring for him as well as giving him a great haircut!
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March 2022 by Natalia Furgason
Excellent services with my crazy puppy
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January 2022 by Meghan Hanlon
Have to say, they did a lovely job grooming my dogs but the price is astronomical. I too was told "this is Marblehead". Maybe that's true, will certainly check around!
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August 2021 by laurie barham
I have been going to the same professional groomer, who owns her own shop on the Beverly/Hamilton line for about 20 years. She’s great but it’s a trek. I couldn’t get in with her after returning from a trip and my dog really needed to get done. I decided to try a local shop thinking this could be a more local solution. Well, my Kerry Blue Terrier was groomed like a schnauzer and I was literally charged double what my private, professional groomer customarily charges. It happens that one of Stephanie’s clients was at my house when she called. We talked about the call and they said to quote their rate. Even they thought the $125 I was being charged for a 36 pound dog was highway robbery. I tried to politely talk with stephanie, mentioning this other dog. She suggested I was on more of a Petco budget and that’s where I should return. I told her that was insulting. She said “this IS Marblehead” and told me I’d be on their do not call list for being cheap. It has been a loooonnnnnggg time since I have been treated that badly. Honestly, I don’t care where you are, it is bad business to insult someone who is writing you a check. I will be returning to my professional groomer in her private (not Petco) shop in another cushy community, having been reminded how worth the trek she is.
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September 2020 by Marin Misoda
Love Wags N Whiskers they take such great care of my shy girl Luna!
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April 2020 by Lisa Stetler Hull
Absolutely the Best! Stephanie and her staff love all animals.
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March 2020 by Jennifer Smith
Great people
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February 2020 by Kari Rose
Great service and reasonable prices!
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May 2019 by Daniel Gindes
They do a great job our old and frail little guy. He comes home happy and looking spiffy.
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March 2019 by Elin Spring
Very gentle and accommodating with my arthritic older dog! Highly recommend!
