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September 2023 by Michele M.
The drivers side of my car but banged up and I saw the reviews of this shop were great. It did not disappoint! Very professional each step long the way. They even arranged for the car rental to meet me and pick it up. It looks great and they detailed the car. While I hope to never use their services again, I would in a heartbeat!!!
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September 2023 by Susan S.
If I could give them 10 stars I would. If you ever need a car repair they are the people to go to. Eight weeks ago my car was parked in a legal parking spot and it was hit by an MBTA bus. The entire front of my car was gone.They helped me out SO much and my car looks gorgeous! They are the best especially their office manager, Donna! Thank you all so much!!!!!
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August 2023 by Petter Roosvall
STAY AWAY, STAY AWAY, STAY AWAYHad this shop repair my car as an insurance claim when somebody bumped into me. The shop did not follow what the insurance company approved and held my car hostage until I paid the difference between what the insurance company approved and what the shop felt they had the right to demand. The shop knew exactly what the Insurance company approved in terms of work and cost but never told me they performed anything on top of that until I was going to pick up my car.They even tried to cover it and told me that I had to pay the full cost to them and then get reimbursement from the Insurance company. Trying to get their money and leaving me to understand afterwards that the insurance would not cover the full cost. Not the way to do business!BAD BAD BAD
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July 2023 by Brody Inglis
Can’t praise the team at Marblehead Collision enough! They were very communicative during the whole repair! Second time using them. Highly recommend.
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June 2023 by Jay Carty
They are THE BEST on a professional and personal service level. They had my car for over a month because of extensive damage and when I got it back it looked like a brand new car and runs like on too. They are a tremendous resource to have here in town!Services: Steering & suspension repair
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December 2022 by Kate Maslowski
I had the best experience with Marblehead Collision. This was my first accident and I was overwhelmed about where to even begin with fixing my car. They went above and beyond for me and worked with my insurance company and the rental car company so the whole process was easy and painless. I highly recommend them. They were fast, professional, had amazing communication and my car is as good as new. Thank you!!Services: Body & Trim
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November 2022 by Kate M.
I had the best experience with Marblehead Collision. This was my first accident and I was overwhelmed about where to even begin with fixing my car. They went above and beyond for me and worked with my insurance company and the rental car company so the whole process was easy and painless. I highly recommend them. They were fast, professional, had amazing communication and my car is as good as new. Thank you!!
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September 2022 by Virginia M.
I have a 2002 Ford TBird that got hit this summer, not knowing where to go we bought it to Marblehead Collision. My husband is a retired from his own atuo body shop and is very meticulous about putting a car back together. He is very happy with the outcome. The paint was blended perfectly, the alignment of the fender and hood is perfect. The care and workmanship put into repairing the car is top notch. Everyone there is friendly and professional. We highly recommend Marblehead Collision to anyone needing any type of auto body work
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July 2022 by R W
Amazing impromptu service fixing some thing the Infiniti dealer said they could not do without an overnight trip and taking the entire ceiling off my QX 80. Brian showed expert critical thinking skills and creativity and solve the problem in under 10 minutes. A good reminder to stay local. I can’t believe how relieved I feel knowing my sunroof will close. I hope to never need their services again but if ever I run into an issue with my car I know where I will be heading first. Thank you so much!!!Service: Body & Trim
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May 2022 by Chris Block
Nice clean shop, came for a ADAS calibration. Everything was great..
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December 2021 by Mike H.
Five stars all day. A well run operation. These guys are top notch! My vehicle was heavily damaged from hitting a deer. I stopped by to see when they could start working on it. They actually had me leave my vehicle that night and started working on on the next day. These guys are awesome from being able to communicate with them, to setting up my rental, to them communicating with my insurance company. I really didn't have to do anything except wait for my vehicle to be finished. Quality customer service and awesome top-notch work. I highly recommend these guys!
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November 2021 by Laurel Perry
Quite pleased with the outcome. The extra out of pocket for what they charge vs. What insurance pays was a bummer but I guess that's how it goes
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August 2021 by Stephanie K
Very easy to work with.... they had my rental car waiting for me and my car was returned looking brand new on the outside and with a meticulous interior detail! I will never go anywhere else...thank you!Services: Auto glass repair
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June 2021 by Russell Lane
I recently brought my car into Marblehead Collision to fix some parking lot damage plus damage to the passenger door from a minor accident. Marblehead Collision provided me with a thorough and detailed estimate, and walked me through several options to help me save some money. They did perfect body work, and detailed the interior of the car before returning it to me. Over and above all of that, they were incredibly patient with what turned out to be a complicated and time-consuming insurance negotiation, and managed the rental car hand-off for me when I picked up my car. These guys go the extra mile to make sure the repair process is as painless as it can possibly be. Highly recommended.Service: Body & Trim
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February 2021 by Rich H.
Honestly I write no reviews unless the service was excellent and these guys were above and beyond! It started with Bryan who met with me and took pics even before I met with my insurance agent. Once the claim was accepted they continued working with me. As Bryan said to me many times, we are going to do whatever it takes to get the work done on time and more importantly, on budget!The repair itself was equally superb. I cannot see the difference between the original car and the repaired part. I will definitely use these guys again!
