Shaw's in Mansfield, MA, is a local grocery store offering a wide range of products and services. Customers can find fresh produce, meats, seafood, bakery items like birthday and custom cakes, cupcakes, and party trays. The store also features a deli with platters and an order-ahead service for bakery and deli items, making shopping convenient. The butcher block provides various meats and seafood, including sushi trays. The floral department offers beautiful arrangements, and the store provides grocery delivery and DriveUp & Go™ services for added convenience. Many customers appreciate the friendly and helpful staff, highlighting positive interactions with cashiers who are fast, personable, and attentive. For example, one cashier was described as super friendly, chatty, and efficient, although there was a note about needing more baggers to keep up with the busy checkout. Customers also commend employees who assist in finding gluten-free options and organize bags well, ensuring a good shopping experience. However, some recent issues have been noted. The store's prices are higher compared to other supermarkets, and some cashiers have been distracted by their phones or rushed, affecting customer service. Additionally, the self-checkout area has become cluttered with unnecessary items, which can hinder a smooth checkout process. Overall, Shaw's is a tidy and convenient store, but ongoing improvements in staff attentiveness and pricing could enhance the shopping experience.
Everything! Shaws always has what I want. The store is always clean and stocked, and the shaws staff are helpful and friendly.
October 2025
Very clean and well stocked. Wanted a snack for the road. I had plenty of choices.
September 2025
Usually a good place to go too. But lately they been slacking. I bought eggs there and when I got home 3 was missing. I should of checked it before I left but I was in a rush.