“Sue is absolutely hands down the best person I have ever dealt with. I went to the Dedham location and they were useless when I got a new phone. I literally went back to the Mansfield office so Sue could get my phone working in a normal order. I will never go anywhere else with a MetroPCS store. Mansfield Metro was the best. Do not go to Dedham or anywhere else.”
“My husband and I visited the T-Mobile store in Mansfield today, we received an excellent customer service. We bought a new phone, and they helped us to set it up and transferred all the data. It took a very LONG time. The staffs are friendly, patient and knowledgeable, answered all our questions. I can’t thank you enough for all their assistance. I highly recommend this T-Mobil store in Mansfield to everyone.”
“Went in on a Saturday. Mercedes helped me. She was incredibly patient. I was there with my distracted 13 yr old nephew and my technically challenged mom. We needed to replace both their phones. We had a lot of questions and lots of changed minds. We were just generally frustrating. Mercedes was great throughout. We got everything we wanted. We left very happy. Thank you Mercedes!”
10AM - 7PM
280 School St, Mansfield“Broke iphone 13 pro max screen by dropping it. I had it replaced via Assurion. Had purchased Zagg glass at my usual store in N Attleboro. Stopped in to the Mansfield Crossing location. Dan, the manager, was experienced and personable. He applied to glass perfectly. It was a little busy when I arrived: there were 3 employees on and they got to me quickly. Many thanks!”
“I had an issue with my phone and Chris, the store manager, was able to quickly diagnose the issue and get my phone back up and running. He was also able to help me with other questions about my account. Overall this was a great customer service experience. Thank you, Chris!”