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July 2024 by Kevin Lord
Was told was open on Sunday I drive there they're closed what a wasteful time terrible service should be open every day 7 days a week your phone company for crying out loud
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July 2024 by Sherry
Susan is very helpful she is very pleasant she so helpful
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July 2024 by Matt Conley
Sue is absolutely hands down the best person I have ever dealt with. I went to the Dedham location and they were useless when I got a new phone. I literally went back to the Mansfield office so Sue could get my phone working in a normal order. I will never go anywhere else with a MetroPCS store. Mansfield Metro was the best. Do not go to Dedham or anywhere else.
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March 2024 by REDRUM187
They sold a defective non-working phone and on top of that that wasn't even a phone that was chosen they probably get a percentage they try to recommend a phone that they want you to buy but probably not something you wanted to buy or even like
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November 2023 by Alexandra Lala
I honestly won't go anywhere else or any other Metro t mobile store. it's the only help I get. I can call customer service all day get nothing done go through however many people and still nothing. Even managers. I thank you so very much for helping me multiple times!! You're a great person. Thank you.
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November 2023 by Alexandra L.
I honestly won't go anywhere else or any other Metro t mobile store. it's the only help I get. I can call customer service all day get nothing done go through however many people and still nothing. Even managers. I thank you so very much for helping me multiple times!! You're a great person. Thank you.
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September 2023 by Janet Byrne
Sue is great at providing assistance and support. She explains all options and is patient and helpful with her customers no matter how big or small the sale or problem is
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August 2023 by Christopher Capelle
Sue in Mansfield is the best.
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July 2023 by Robert Burnett
Though my phone was messed up. Went in .they took care of me. Excellent! Thank you
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July 2023 by Mark Durfee
My phone had gotten accidentally run over today at work and I was in a panic and went in to the store to buy a new one and Sue was very sympathetic to my needs and my despair and I could not remember my password and she did everything she could to help me. She's my hero! Thank you so much Sue, you're a rockstar?
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July 2023 by sheri b
I only go to the Mansfield store. She is so helpful with everything and knowledgeable
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February 2023 by Tamar Jacobs
Best customer service! Sue was friendly, accommodating, and patient. She had multiple customers at one time, and managed to treat everyone like they were important and make sure all their needs were met while multitasking. The smile never left her face. She provided opportunities for excellent deals and upgrades as well, while keeping in mind the best interest of the customer and never pressuring anyone. I’ve always loved my phone service with Metro, but Sue’s excellent customer service was a major bonus! I would highly recommend going to this location for any needs with your phone !
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February 2023 by Nabil Samrout
Mansfield metro PC it's the best place to have a cell phone. This after my experience with the manager ( Susan)She's very good person and very good business woman.She helped me to fixed my phone and to have some work on the website.Tanks Susan for your help and your time.
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January 2023 by Mohan Vneni
The lady in store- she is amazing and customer friendly, I live far from this store and we have metro stores near to our home still I prefer to go to this store because of the lady and her customer friendlyness.Absolutely she needs to be recognized
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December 2022 by Jake Nordbeck
Sue was amazing very bright person made my day