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October 2024 by Chris Backlund
Horrifically unprofessional and incapable staff at the pharmacy. The pharmacist was particularly rude, condescending, sarcastic, and ignorant.
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September 2024 by Mimine salhi
Very bad ? ? customer service.
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July 2024 by Dan OConnell
24 hour pharmacy but there’s no option to speak to a human being
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June 2024 by glorisel torres
Excellent services
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February 2024 by Roberto Merlos
Too slow and careless, they gave me medication that was already expired
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October 2023 by Gin Gin
I had a vaccine appointment at this store. I don’t have any issue with long waiting time or busy staffs or tons of questions at counter, also thanks for all the staffs who tried to help me. But they really have a difficult pharmacy manager? She (I didn’t expect girls is not helping girls) refused to give me my second dose of vaccine due to so called “CDC guidelines”. But I really need this vaccine, so I had to go to another Walgreens pharmacy and got my second dose vaccine there without any problem.It’s really hurt me that she did not want to help, but only wanted to make people’s life harder.
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October 2023 by Sandesh Adhikari
Wish i had a negative star to review, terrible customer service, delayed, rechecked and again delayed for just the ibuprofen.
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October 2023 by Amanda W.
This pharmacy is ridiculously slow. There have been several people working in back standing around or walking by while 1-2 people help customers at the counter. The staff take FOREVER and walk away without telling you why. No apologies for the wait or even a 'thank you' at the end. Last week, I waited 40 mins to get a COVID shot when I had an appointment, 30 of which was in line to check in with only ONE person ahead of me. Today, I had to go back because I was told my COVID/Flu proof of vax would come via email. When I called they said they don't do that and I had to come in for paper proof. I was again second in line and waited over 20min to be helped. There were 11 people behind me by the time I left. I cannot imagine how long they will be there.
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September 2023 by Meghan K.
I wish I got his name. Last Thursday 8/7 my son and I went to pick up some pictures we had ordered the night before. He wanted them for something at school and I figured we would grab them on the way. Unfortunately, no one was working the photo sotsfion the night before so the pictures weren't done. The man working at the front pulled up our order and did it right then and there for us. I didn't get his name, but my son did ask him what happened to his arm as it was wrapped in gauze. The man said he had burned himself. I am sure there aren't too many employees there with a bandage like that. Thank you for being so kind and making my son's day. He happily went to school with his pictures.
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September 2023 by Amy Thompson
Had a horrible customer service experience with a pharmacist here not too long ago. The store manager, however, was lovely and listened to my concerns even with another customer waiting.On a more recent visit (Sunday evening after dark....maybe around 9:30 or 10:00), the parking lot was filthy, and there was a discarded chicken bone in front of the entrance.Overall, the vibe is a bit sketchy, and the 24-hour pharmacy can't compensate for a depressing experience.
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August 2023 by Fredline Jean
Everyone here has a damn attitude and nothing is ever in stock..
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June 2023 by Alexandre Iso
The most convenient pharmacy in the Malden area.- Open 24 Hours (pharmacy is briefly closed for lunch but call for details)- Drive through. I've never experienced more than a two car wait.- Close to downtown Malden and a walk from the station.- Staff is helpful compared to other pharmacies (but they can be busy at times).
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June 2023 by Selene Villaseñor
Worst pharmacist service tonight, she was unatentive she just didn't wanted to help me
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April 2023 by Leanne Le
Pharmacy staff name Rene is very rude to customer. I understand her works are overwhelming but no excuses to disrespect customers who just need their medications. She needs to learn how to deal with own frustration not to take our on clients
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April 2023 by Kristin OConnor
It's just the lines are so long, especially pharmacy and some prices are beyond crazy but MOST of the staff are friendly and helpful. There's no reason the prices need to drop and would be much better.
