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February 2024 by Jeffrey H.
My car was damaged and hit-and-run. I took it to ultra collision Center and they did a fantastic job making it appear like it was a brand new car. Professional staff and great customer service. If you need bodywork done to your car, I highly recommend this business. Jeff.
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November 2023 by David Mehan
Excellent Experience: I recently brought my Dodge Charger to Ultra (first time) for dent repair in the passenger side door, and I am glad that I did for several reasons. For starters, I was able to get a repair quote by sending photos and other information which saved me time at the outset. The quote was fair and reasonable. The quality of the work was fantastic. The passenger side looks brand new. I was also impressed from a customer service perspective. For example, when I picked up my vehicle the entire interior was cleaned, the tires were filled with air (which I was planning to do after I picked it up), and there was an air freshener matching my color scheme hanging from the windshield. Everyone there was also very friendly. I will defintely return in the future next time I need work done.
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August 2023 by Michael Paige
This collision repair shop is AMAZING I would highly RECOMMEND them for any of your auto body repairs. I could not be more happy with how my vehicle came back to me. Their work is A++ they went above and beyond to make sure I was happy with the results of the repairs.Services: Painting
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August 2023 by Shan Shi
Good work. I’ve taken two cars here and they have been great every time.
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July 2023 by Vivian S.
I recently had the pleasure of visiting Ultra Collision, an auto body shop my friend recommended to me located in Malden, MA. From the moment I stepped into their facility, I knew I had made the right choice. Nate and his team at Ultra Collision provided an exceptional level of professionalism, competitive pricing, and unparalleled craftsmanship that left me thoroughly impressed. One of the first things that stood out to me was the team's exceptional communication. Nate took the time to thoroughly explain the entire repair process, making sure I understood every step along the way. He promptly responded to all my inquiries, ensuring that I was fully informed and reassured throughout the entire process. This level of attention truly made me feel like my car was in capable hands. The quality of work delivered by Nate and his team at Ultra Collision is nothing short of remarkable. When I picked up my car, I was amazed at how flawlessly it had been restored. The repairs were executed with meticulous precision, leaving my vehicle looking as if it had just rolled off the showroom floor. Every detail was attended to with the utmost care, and the end result far exceeded my expectations. Having shopped around and worked with other shops in the past, I can confidently say that Ultra Collision offers exceptional value for the quality of work they provide. It's refreshing to find a shop that not only delivers top-notch craftsmanship but does so at a fair and reasonable price. In addition to their exceptional workmanship and competitive pricing, Ultra Collision's commitment to customer satisfaction is commendable. Nate and his team went above and beyond to ensure that I was completely satisfied with the repairs. They followed up on every detail, leaving no stone unturned. Their dedication to excellence truly sets them apart and makes them a cut above the rest. Ultra Collision has earned my trust and will be my go-to body shop from now on. ( they also do brakes
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July 2023 by Vivian Siu
Nate was very helpful in repairing some damage to my rear passenger side car door to my Lexus SUV. He went above and beyond to make my car look brand new again. The paint color is challenging to match as it was a darker gray and he did a great job to match the rest of the car. They meticulously buffed out the scratches and painted over them so they are not visible or barely visible anymore. They took great care in cleaning the interior of the car so it had that new car feel again. Their prices are highly competitive as I shopped around at several places. So you will get high quality work for a competitive price if you go with them. If you want the job done right for the most value your money can buy you can find it here. Full service and attentive to details!Services: Painting
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July 2023 by Jialin Mai
The skill is excellent, and the effect and service are perfect.
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July 2023 by David Krinsky
Context: So, where I live in Malden, MA, I have a tight parking spot I have to reverse park into, and while I was cutting the wheel to turn into the spot, I ended up scraping against a stone wall. Everything else is pristine with the car, so I was agitated at myself, but it's a car and repairable at the end of the day! The metallic color of the vehicle, Velocity Blue, requires 3 stage paint coat, and let me tell you, it's REALLY tough to get it to look right. I'll let the results speak for themselves. Ultra Collision re-painted the entire front bumper within two days! Everything from start to finish went smoothly. Look no further if you want to go with a body shop that cares about your car as much as you do!Service: Painting
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July 2023 by Jennifer Lalanne
Nathaniel is the best! Very professional and kind person. Did a marvelous job on the repairs. My car looks brand new! Highly recommend Ultra Collision for your car repair needs.Services: Painting
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July 2023 by Andrew Dodds
After an unfortunate event, I had massive scratches across one whole side of my car. I had to take my car to a body shop and I've never been in this situation before, but my friend suggested UltraCollision.The process and customer service was amazing. They were very transparent, contacted me to provide updates, and even helped look out for me when we had to include the other driver's insurance (which they did not need to do but they did anyway). Once I came to pick it up a week later, it looked brand new.I would highly recommend UltraCollision. They are amazing to work with and very diligent in their work. Hopefully I don't have to go through this again but if I do, I'm coming to UltraCollision.Service: Body & Trim
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July 2023 by Marcio Silveira
Thank you for the great work done by the whole team, for the attention, cordiality and kindness in solving our problems.For all the effort and great service from Mayara, Cris and Amanda, grateful for helping me a lot, Thank you.Service: Painting
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January 2023 by David Eckman
Ultra Collision is a top notch outfit. I’ve actually had several repairs done by them. One on a Jaguar FPace and now twice on my BMW X5. Simply they repaired my damage to the point that I could not see the difference from before the damage. When they returned the vehicle to me. It was fully detailed inside and out which is a real delight! They are simply the best.Service: Body & Trim
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November 2022 by Annamaria Georgopoulos
I cannot say enough about Nathan and his team. This is the third time I have had repairs done on my car and 5 stars is not enough. The customer service, the work done, my car was cleaner than it has ever been, an added service on their part! I have highly recommended them to our friends and although I hope I do not have another fender bender, I know exactly where to go! Thank you Ultra for your wonderful service and work!Services: Painting
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August 2022 by Sabina
I got rear ended and had to fix my car to get it to pass inspection. I was very pleased with their customer service and the job they did on my car. Every time I called a real person answered the phone and they were happy to answer my questions. I almost didn’t recognize it when I got it back because they had washed it and it was so shiny! They worked with my insurance and overall it was an easy process. I do recommend for body work!
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July 2022 by Med
I called them to see if they can take a look at my car’s dents and see if it was possible to get it repaired.They told me to send the pictures to them via WhatsApp. The lady on the phone told me that they'd get back to me as soon as possible.I send the pictures of my dents to them and no response.I follow up a few days later with a message asking for any updates and asking if they can repair these dents.They literally just left me on read.Horrendous customer service.
