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June 2024 by Dennis Irvin
Best paint place knowledgeable and helpful.
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March 2024 by G&M Solutions
Nice people to work with. They have a solid knowledge of paint products and are always available to answer any questions I may have about a specific product.
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January 2024 by Christine D.
This is one of the few Benjamin Moore stores in the area and I would rather buy from a local small business in my home town than online, but I will NEVER buy anything here again. I have been there multiple times. There is an employee who seems to always be at the cash register. He always has a miserable look on his face and acts as if you are bothering him when you ask him to ring something up. I bought a gallon of brown paint there recently. When I opened it at home, it was oozing green goo. I have never seen anything like it. The man was unapologetic and said it just needed to be mixed again. He mixed it. I brought it home and tried to use it the following weekend. Same thing. I brought it back the following weekend and the man at the cash register said he wanted to take a look. As if I was somehow responsible for the problem. He offered to mix it for me again. I couldn't believe it. When I asked for a refund, he grumbled, but finally gave it to me. I ended up going to the Ben Moore dealer in Medford called Modern Hardware. They were unbelievably nice and even kept the store open a couple of min late so they could finish mixing the paint I needed.
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November 2023 by Shamus
Old fashion customer service. No amateurs here. Knowledgeable counter people and professional products.
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September 2023 by Colleen Vontzalides
Great people, amazing choices of wallpapers
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July 2023 by Evelyn Chianca
Everyone here is so helpful and extremely knowledgeable. I especially like dealing with Gerard & John.
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July 2023 by George Drugas
Staff is great. Very knowledgeable!!
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July 2023 by Britten Kilduff
Excellent selection and fantastic service.
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March 2023 by Johnathan D.
Townline has been fantastic to me, the guys behind the counter know their products as well as everyone else's. They've always been able to match any color and even help me pick out colors for myself and my customers. They sell a quality and they do it well. I recommend anyone looking for paint or trying to match the decor in their room to their walls to head there ! 5 stars
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February 2023 by David Hyyti
Don't pay any attention to negative reviews. This place Rocks, been going there for years. Fully stocked shelves with everything you'll need for your painting projects. Super nice staff. I'm a Pro painter for 20yrs, trust me.
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September 2022 by Moises Rodriguez
Wish it was 0 stars.. i went there to buy some paint .. i dint have covid and i was wearing my mask.. yes i had the flu.. the guy at the front desk asked me to stay outside even when i had something to give him.. he was wearing his mask too.. he said he had covid before and almost die but he had his team there .. young ppl that could help me.. i told him thats why i was wearing my mask.. he still went crazy.. i file a report!
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June 2022 by Penny B.
Amazing service! We bought a house with a half-stained deck (there was a vine growing in/on the deck, which we removed, discovering unstained half of deck), previous owners told us the brand of stain but not the color. The salesperson at Town Line looked at a photo we had, grabbed some stain, and painted a sample piece of wood for us. I wasn't so sure of the color, but he was pretty confident it was right. We stained the remainder of the deck and you can't tell which part is newly stained vs the original! It turned out way better than we expected. Also the recommended paint brushes were really nice. We'll be back for our next project.
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March 2022 by Andrea Shanahan
Update: Adding 3 stars because the family cares! 3rd-world problems, right? Thanks for your reply.2 days ago: I'm sure it's a great store, but after driving for 30 min to get here before it closed, arriving at 4:45, I was very disappointed it closed at 4:00, not 5:00 as it says here. Bummer.
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March 2022 by Family pro painting Pro painting
Good store !!! I recommend
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October 2021 by Andrew Cassel
These guys are always very helpful. I wouldn't use anyone else for my paint needs!
