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November 2023 by Luis Fung
They know about moving heavy stuff
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September 2023 by Michelle Shafer
Jeff and his team were awesome. Quick to respond, fair pricing, professional, and they were super super careful with our belongings and our walls, on a super tricky move with big heavy items and narrow stairs. Would definitely use again.
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December 2022 by Phillip O.
Jeff was very detailed oriented and took care of my move. I am very pleased with his work and would definitely recommend him for any household move that you have. His crew was very efficient and proficient in executing the move. All in all I gave Jeff double thumbs up. Thanks for the experience.
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August 2022 by Stuart Scragg
Good service. Friendly staff . Thanks
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June 2021 by Chantette M. Stallworth
Because they scheduled to move my sister at 9 am they showed up a 9:30 pm, broke all my sister’s furniture, tables, chairs, pictures, etc. they left her belongings out of her storage, never went back to them and told her. Movers said owner found them off the street. They don’t work for Grasso, also Grasso doesn’t have a truck, they came in Uhaul truck. They were paid cash. Horrible service. Do not use them.
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March 2021 by Mel Johns
Well my moving experience was not great. I hired Grasso because I saw Grasso's employees first hand when they were hired by the stagers who staged my house. So I hired Grasso because I was impressed with the workers. They were very conscientious and careful.So when I booked my move, I felt pretty confident that things would turn out good. Jeff assured me, that he as the owner, would be at my move along with 2 workers. Although I was a bit concerned that Jeff noted my move as a 1 bedroom apartment. I sold a 4 bedroom house and was down sizing to a 2 bedroom 1400 sq ft home. I explained to him that I had 1complete bedroom set, 1 queen mattress/ box spring and frame, a complete family room of furniture, outdoor furniture, boxes along with basement and garage stuff. He felt confident that there would be enough room. I trusted him as this was his forte. A couple of weeks later, I called Jeff to ask if a scooter could be taken in the truck and he said yes. At that time, I told him I was concerned that he may not have a big enough truck. He assured me and he felt confident that he would . That was not the case. The day before the move, Jeff contacted me to confirm everything and again I expressed my concern about the size of the truck and he again felt confident that we would be fine. Then last minute, Jeff was unable to come and only sent 2 of his workers. One was experienced and the other one, I don't believe ever moved anyone before. He needed to be told everything to do by the other worker, so that used up a lot of time.I had to speak to the movers several times because they were not wrapping the furniture and they were stacking wood on top of wood. Then they moved the treadmill and cut the wire in half. The worker was not aware of the scooter and also informed me that they do not move any gas vehicles and I told him that Jeff confirmed to me that they would move the scooter. So he did. It took a long time for them to load the truck. I am sure you are curious...NO they did not fit everything into the truck. Needless to say, I was not happy. When we arrived at the new house the movers were tired, which I understand, but they were just dropping boxes everywhere. I couldn't even get upstairs in my house they blocked the entire hallway with boxes. They scratched my brand new hardwood floors in several places and took a chunk out of the sheet rock on a corner in the stairway.They started at 930am and finally the truck was empty at 730pm. Since the truck was not big enough they did offer to go back and get the rest but at that point I was not going to spend more money because they charge by the hour. So when the worker called Jeff, he was willing to give me his one hour return travel time charge back as a credit. He said he would get back to me about the cost to fix the treadmill. After several attempts we finally connected on the treadmill situation. We agreed that he would pay me $50 for the repair so that I could take my friend, who repaired the cord, out to dinner for fixing it for me. That was in November and I still have not received the money from Jeff.I wanted to share my experience with all of you so you know what you could possibly be up against. In my opinion, it cost me way to much money for this move and it took way to much time to move!!MJ
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November 2020 by
The service was great. Great customer service. They pack all the stuff, they were very careful and they did a great job.
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September 2020 by sriram sunnam
Jeffrey and team were very professional and handled the move carefully.They wrapped the furniture very carefully and were courteous to move the items around wherever needed.They were quick and took no breaks and got the job done with utmost care.Highly recommend them for moving!
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September 2020 by Benjamin Feit
Couldn’t have asked for more during the busiest season of the year in Boston. Jeffrey was responsive, flexible, and professional throughout, and Aaron and Jeff were a pleasure to work with. Highly recommended!
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August 2020 by Ryan J.
Jeff was great to work with and very responsive. His crew was excellent going above and beyond what we expected.
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August 2020 by Leslie Hornbarger
8/8/2020Jeff Grasso is exceptional when it comes to moving. He takes great care and pride in everything he does. This is a small family owned business. You will not be treated as a number and these men do not rush through jobs but they do hustle and get the job done properly. Under Jeff's guidance each aspect of your move will be considered, He makes sure every item is wrapped and secured. He pays attention to every detail and has so much knowledge and experience. Along with this attention to the highest standard of moving items, the pricing is not only fair but very competitive. I have used his company twice now and both moves he has been amazing. Don't hesitate to employ their services. This is truly an outstanding company. I would highly recommend them.My many thanks and best of wishes to Jeff and his crew.Moving can be very stressful and knowing you are in good hands can make all the difference.
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August 2020 by F M P
We were super impressed by Grasso Family Moving. They moved a full truck load of antiques from our client in Malden to our furniture consignment shop in Canton. We have worked with many many movers over the last 18 years and Grass Family Moving definitely stands out as one of the best! They were extremely conscientious, professional and excellent with communication. A big shout-out for a 5 STAR moving company.
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August 2020 by Kiera T.
These guys were the BEST! After many failed attempts at trying to get a couch up a very narrow stairwell we messaged these guys and they came first thing the next morning. They were very upfront about the price and what they would try. Any time the couch was about to bent or anything that could potentially damage the couch they checked with us before every move. They were so professional, so helpful and got the couch in perfectly. This couch was way too big for the stairwell and they managed to fit it in anyways. These guys are a 10/10!!
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July 2020 by Alba I.
I can't recommend these guys enough. I went through a very emotionally stressful move and when I say that these guys went ABOVE and beyond for me is an understatement. I had a stubborn piece of furniture that would not make its way to my second floor apartment and these guys tried everything in their power. The owner ended up coming down and helping and got it in through the window. My move would have never been as smooth if it weren't for their help. Not to mention that I literally called them the day of, and they still managed to get me in. So professional, so caring, and so nice. It felt like friends were helping me move. You can tell this is a family run business because of how they treat their customers. Definitely recommend and they will definitely be my go-to for anything move related.
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July 2020 by Lexy R.
I decided last minute to hire movers, and the owner, Jeff, was extremely accommodating, communicative, and helpful. His guys showed up right on time, worked efficiently and carefully, and got all my stuff down three flights and up another three (very narrow and steep) flights of stairs in amazing time. I was worried about a few of these items fitting up the second staircase and they maneuvered it with ease. I would definitely recommend these guys and work with them again!
