-
January 2024 by Donna Cashore
A wonderful place. I stopped by for a simple problem of replacing tail lights, but the guy (owner?) wasn't at the shop at the moment, but he drove in to help me out from a few minutes away. The charge was totally reasonable. The helpful, kind vibe was much appreciated.
-
September 2020 by First L.
The guys bounce between Frank's Auto Repair and Highland. I brought a vehicle in for a pre-purchase inspection and the mechanic even went on a drive with me to diagnose a noise coming from the front right wheel. Solid.
-
June 2019 by John Smith Victor
Very convinient and problem solving accessibly
-
April 2019 by Maya M.
DO NOT go here. One thing I absolutely HATE is rude people and terrible service. I dropped off my car on Sunday. Today is now Thursday and my car still has not been serviced. On Monday they lied to me and said they would work on my car immediately. They never did. I asked the mechanic a question on the phone today and I guess he couldn't understand what my question was so he hung up on me. He also told me that my car just got dropped off today. No it was not. My car has been there all week. They are so rude to the point that I'm getting my car(that won't even start) towed back to my house. They're not getting any money from me. I refuse.
-
February 2019 by SETI TZU
Ive been hiring John, the mechanic at Franks auti, and he's always honest, helpful, and most importantly, precise. Great guy and mechanic.
-
September 2018 by Timothy cook
Helped get me back on the road quickly.
-
September 2018 by Isha M.
DO NOT go here. One thing I absolutely HATE is rude people and terrible service. I dropped off my car on Sunday. Today is now Thursday and my car still has not been serviced. On Monday they lied to me and said they would work on my car immediately. They never did. I asked the mechanic a question on the phone today and I guess he couldn't understand what my question was so he hung up on me. He also told me that my car just got dropped off today. No it was not. My car has been there all week. They are so rude to the point that I'm getting my car(that won't even start) towed back to my house. They're not getting any money from me. I refuse.
**Update - When I came to pick up my car they literally did not care. They saw how upset I was. No apology, no nothing. I just grabbed my keys and left. Their customer service is nonexistent.
-
July 2018 by David Gorman
They have the best gas prices and great mechanic
-
July 2018 by Joe Riccioli
Reasonable mechanic work
-
June 2018 by Maryanne McGuirk
I have a 2018 civic which no longer needs the door for the gas door to be opened from inside the car. When I pulled up I tried to explain but he just kept yelling at me to pop it from inside. When I tried to explain that he just needed to push on the door he started yelling louder that I needed to listen to him. I started to get out to show him but he was so rude and unprofessional I just drove away and went to the gas station on the corner of medford and highland. That man is a gentleman. Avoid this station. He does not deserve our business!
-
February 2018 by tim cook
Helped get me back on the road quickly.
-
February 2018 by Timothy C.
I needed my car fixed quickly and correctly due to being in a wheelchair. And they delivered. Nice guys that work there made the process a little less painless. The prices are also very fair
-
November 2017 by marseillemaya
DO NOT go here. One thing I absolutely HATE is rude people and terrible service. I dropped off my car on Sunday. Today is now Thursday and my car still has not been serviced. On Monday they lied to me and said they would work on my car immediately. They never did. I asked the mechanic a question on the phone today and I guess he couldn't understand what my question was so he hung up on me. He also told me that my car just got dropped off today. No it was not. My car has been there all week. They are so rude to the point that I'm getting my car(that won't even start) towed back to my house. They're not getting any money from me. I refuse. **Update - When I came to pick up my car they literally did not care. They saw how upset I was. No apology, no nothing. I just grabbed my keys and left. Their customer service is nonexistent.
