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February 2023 by Brian Medeiros
My wife and I have been working with Ethan for years and it is a smooth process! Very accommodating and an online portal to upload documents for efficiency.
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April 2022 by Robin K.
I used them for 3 years; and each year the customer service dropped. They had my taxes for months, last year and it repeated phone calls and several emails to me to get a response and for them to complete them. Sadly I would not recommend them
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February 2022 by Anna Owen
I have been going to Ethan for many years now. I wouldn't trust anyone else with my taxes. Not only is he and the rest of the staff professional and responsive, they are also very pleasant to work with. The staff, especially Megan, is readily available to answer any questions I may have. Nothing but good things to say about Ethan and his team!
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August 2021 by Lynn Ouellette
I have been going to Ethan for many years .I followed him from his office in South Boston .I had always been very pleased with his tax preparation and efficiency . I had always done well by him.. I am not sure what is going on with him now ..I am very disappointed..I still have not received my tax return ..I have contacted his office several times and I can not get past his secretary .I have not heard back from Ethan in months since our initial conversation in April . I have gone to I his office in person several times and no one was there .I am considering reporting to the Better Business Bureau .At this point I could not recommend him at all ..So disappointed .
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April 2020 by Zachary Gabor
My girlfriend and I have been working with Bob Thompson the past 3 years for tax returns and consistently have a great experience. They make it super easy. Thanks guys!
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March 2020 by Mary Ellen Quigley
Total professional! He has been doing my taxes for many years. I know I am in good hands.
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June 2019 by Jennifer Adler
We were told that our 2018 taxes would be filed on time in April. It is now mid-June and we have no confirmation that they were filed at all. Neither our tax preparer Bob nor the owner Ethan will tell us what is going on. I do not recommend this office. You're better off filing yourself or with another office.
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June 2019 by Jennifer A.
I wish I could give zero stars. We were told that our 2018 taxes would be filed on time in April. It is now mid-June and we have no confirmation that they were filed at all. Neither our tax preparer Bob nor the owner Ethan will tell us what is going on. I do not recommend this office. You're better off filing yourself or with another office.
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April 2019 by Greg Porziella
Great office. Honest, professional and intelligent. Highly reccomend.
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April 2019 by Greg Porziella
Ethan was awesome. He took the time to explain our return, gave us options and a heads up on what to look for in the future. Everyone pays taxes but having someone in your corner who you trust makes the difference. Highly reccomend.
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February 2019 by Janis ONeil
i had been going there for 3 years but last year my return was audited. I filed my return in february, and was asked for additional information in march. Then I couldn't find out anything for months. I left numerous messages at Ethan Sawyers but no-one ever returned my calls until May when a secretary lm saying i would get a letter. Nothing ever came, i finally got my return in june. very stressful. i am in my seventies and the only difference in my return that year was that i worked less hours and was entitled to a larger refund. i am switching to another firm in Melrose. Very disappointed in the lack of communication. I still don't understand what the issue was.
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July 2018 by David Burns
Ethan is a great tax preparer. He got me money from the state and federal government instead of the other way around for several years. Even went back and got me money from previous years. If it was possible I would have given him 20 stars. His price is very reasonable also. Highly recommend him.
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April 2018 by Rick Goldstein
Ethan got us thousands of dollars we overpaid from previous CPA!! The best!!
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April 2018 by Beth C.
I have been going to Ethan for a few years now. Tax season used to be a time of anxiety and worry for me; no longer! I am much calmer knowing that my taxes are done correctly (he found a mistake the first year and got me a huge refund). He is also a nice person, which makes an hour of sitting and talking about finances less painful than it could be! After the appointment this year, I received a folder in the mail with all the completed forms, pre-addressed envelopes with vouchers for the payments I need to make, and a letter clearly outlining exactly what to do. Absolutely wonderful feeling knowing it is all taken care of.
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February 2018 by L G.
I came to Ethan for help a few years ago with a mistake I had made in my previous year's taxes. He figured out right away what I had done wrong and fixed it easily. I work with him every year because he knows exactly what he's doing and makes the process easy. More importantly, he is a SUPER nice person. I never thought I'd look forward to meeting with a tax person but I do! Strongly recommend!
