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February 2024 by Sadam Alingari
The manager of enterprise Malden is one of the stupid person. He wasted our time at the end he didn’t give us car???
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February 2024 by Amy To
Great staff, provided excellent customer services. Recommended location for car rental.
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November 2023 by Katiria Gomez
They towed my rental from the front of my house with all my belongings! Then they hang on my face (Camron Night) Kim was just extremely rude and had no compassion whatsoever! She even told me I couldn’t pick up my belongings! I asked for the big bosses information and they gave me David Danaults fake email and denied to give me his number. Unbelievable and so evil! It’s the holidays! Wow
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November 2023 by Alphonsus
The entire experience went great. From the beginning of my reservation Salim and Frank were hospitable and professional. Salim all around great attitude, great guy. Frank was a great help, 10/10 performance walking me through the car. Lauren (or it’s spelled Lauryn) closed off the reservation with a gentle and kind demeanor at the drop off. Highly recommend anyone to go with Enterprise 99 Commercial Street Malden for your next rental.
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November 2023 by Maria Gundersen
I rented a car at the Malden site. Kim,Joao,Mike,Salim, Frank and Lauren were all so upbeat and very knowledgeable and kind.It was a great experience and the SUV was amazing.
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October 2023 by Emily
We showed up to find out that they had no cars available and their staff LIED about calling us.It doesn’t make sense that the enterprise website let us make a reservation when they were fully booked.What is worse is that their staff lied about calling the numbers under the two reservations. Both of us checked and neither of us got a call. It’s better if they tell us that they hadn’t had a chance to call because they closed early yesterday than to lie in our face. I
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August 2023 by Vivian Lam
I rented a car for 3 weeks and a person who works there named Salim Belkebir was very helpful. He's friendly, nice and very good services from my first day until the day I returned my car. Thanks Salim!
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August 2023 by Solo NwaGod
Wonderfully friendly service. The staff that attended to me was a relatively new staff (in Malden Office) still on training, but I will give him a 5-Star!
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August 2023 by Susan D.
Very professional and efficient. I was in and out in quick order. It's the second time I've rented from them and both times I was very pleased with the service. I recommend them for your local rental car service.
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July 2023 by Grace Atherton
Amazing customer service - Angela was able to get us a car when we showed up 4 hours early (which was entirely my fault). Thank you again!!
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July 2023 by Kemya eskew
Horrible experience at the Malden Massachusetts office. The manager whose name was rude and unprofessional
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July 2023 by Dayu Li
I recently had a fantastic experience here with my over-night car rental experience! I'd like to especially highlight the exceptional service provided by Salim B, who was responsible for the entire process of handling our rental. He was incredibly friendly and thoughtful. I highly recommend this Enterprise location, especially with Salim's outstanding customer service.
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July 2023 by Shenyou Fan
I’ve been rented in this place for 8 times. Every employee is friendly and prepares your car in advance. No additional fees after rent, every price is transparent. Highly recommend!
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May 2023 by Xenia Hernandez
Salim Belkebir was very professional and welcoming. This was my first time renting a car and even though there were some troubles while renting it he made the experience a lot better. Thank you Salim! Hopefully you can get a bonus or raise
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May 2023 by Joey Tanner
The staff was super friendly and helpful.....however, one car I rented had brake issues...I brought the car back and they got me another car which was really horrible......so I give the staff 5 stars but give their cars a 3.......I've rented with enterprise before and had no problems ?......
