CVS in Malden is open seven days a week, offering prescription refills, COVID-19 or flu tests, vaccinations, personal care items, pet toys, and healthy snacks. Customers can join ExtraCare for personalized deals and rewards, shop weekly deals, or use free pickup and same-day delivery. Reviews note that many pharmacy staff and cashiers are wonderful, friendly, helpful, attentive, and knowledgeable, offering rain checks for out-of-stock items and providing excellent customer service. However, some pharmacy staff are described as a hit or miss, with a few being ignorant and not helpful. A common complaint is the difficulty reaching the pharmacy by phone, as messages are not returned. While many employees are great, one specific manager receives consistent negative feedback, leading some customers to shop elsewhere. Overall, experiences at the store can be perfectly pleasant or frustrating.
sometimes they are nice but other times they are absolutely incompetent and are willing to risk lives.
February 2025
What a bad customer service, I called for information about a photo order, and one of the employees answered me that she didn’t have time to be reviewing orders because she was busy? So how are you not going to have time to help one of your customers?
December 2024
The devil inside of them really rude Is like zoo there I can,t believe this business location still open Very heartless people
