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October 2024 by Fawne Doherty
I have used Collex a couple of times now and their work and professionalism is a 10/10. They helped me with a rental and had it waiting for me when I got there. They stayed in constant communication, are very transparent, and priced fairly. I cannot say enough about this place and highly recommend it!
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July 2024 by I Rina S
My husbands car was damaged. I found Collex through our car insurance agency. I inquired about bringing my car in for repair online at this shop and another shop when they were already closed. I received an email and phone call them the following morning. Still waiting to hear back from other shops. They helped to set up a rental and I was able to drop off my car as soon as possible. I received calls from Brittany with updates and they worked with insurance company on any additional costs. Car was ready within a week. Car looks great on the outside and my husband was pleasantly surprised that they also cleaned his car on the inside. Thank you! We will definitely recommend to family and friends.
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June 2024 by A Be
Owner/older man drives around trying to cause accidents to help his business, cuts people off without a blinker I wouldn't recommend any place that would be driving your personal car around.
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September 2023 by Catherine Barbaro
My husband's car was rear-ended, and I found Collex through my insurance agency. They are a preferred vendor and I certainly learned why. From my initial phone call right through to the end, the experience was easy and fast. Brittany is an asset to this business and knows her job which made a stressful situation easier to deal with. When we arrived to drop off the car, the rental came right after, and we were on our way. She kept us informed every step of the way and worked with the insurance company on any additional costs. I also had asked if they were able to find a stereo at a salvage yard since the one in the car did not work. She called me with a price, and they installed that as well for a minimal cost. It was so easy to just come back, drop the rental and get in our car which was also cleaner then when we dropped it off. I hope that I never need them again but if something were to happen, I would call them first. I highly recommend this location. Thanks Brittany and crew for the great work!Services: Painting
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September 2023 by Looney A
The customer service is amazing, made me feel like a valued customer, we were getting updates on when our car would be ready, I definitely recommend.Service: Body & Trim
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August 2023 by Catherine B.
My husband's car was rear-ended, and I found Collex through my insurance agency. They are a preferred vendor and I certainly learned why. From my initial phone call right through to the end, the experience was easy and fast. Brittany is an asset to this business and knows her job which made a stressful situation easier to deal with. When we arrived to drop off the car, the rental came right after, and we were on our way. She kept us informed every step of the way and worked with the insurance company on any additional costs. I also had asked if they were able to find a stereo at a salvage yard since the one in the car did not work. She called me with a price, and they installed that as well for a minimal cost. It was so easy to just come back, drop the rental and get in our car which was also cleaner then when we dropped it off. I hope that I never need them again but if something were to happen, I would call them first. I highly recommend this location. Thanks Brittany and crew for the great work!
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March 2023 by Roshan Sapkota
Just picked up my car. They did pretty good job.
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February 2022 by shail soni
Absolutely great experience. Brittany is so helpful and nice to deal with. Great work on my car and prompt service. Definitely recommended.
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January 2022 by Colette Durand
I'd give them more than 5 stars if I could. No one wants to be in a car accident, but Collex made the whole process of having the car fixed so much easier. Brittany is so nice and helpful. If you have an accident do yourself a favor and take your car to Collex.
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November 2021 by Jayme Reed
I have gone to Collex several times over the years with car damage and they are always amazing. They make it look like nothing ever happened to the car and they do so in a timely fashion. They have great customer service and a great staff. I highly recommend themService: Painting
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September 2021 by Richie G
Simply the best! Won’t bring my car anywhere else, High quality repairs without a long wait. My car leaves here looking better then before, and staff there is honest and friendly!Services: Painting
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August 2021 by Frances Lawless
This was a first time experience for me and Brittney could not have been more helpful. The work on the car is excellent.
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June 2021 by opm smuT
Frank is amazing
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March 2021 by Michelle N.
Collex is a RIP OFF! I went for an appraisal for two dents; one on the fender and one on the back bumper. Brittany told me I would need to replace both parts because they were "deep" and was almost $1,100 just for the fender itself. It wasn't what I expected so I left and came across another shop around the corner (T&J Auto Center on Charles St). Went in, got a quote, the guy told me he'd charge me $350 to fix AND paint the fender and fix the dent on the bumper for FREE so no replacement needed. It looks like nothing ever happened. Dropped it off Tuesday morning around 10am and picked it up Wednesday at noon. Since I couldn't wait for them to clean my car, they told me to come back whenever I had time to.
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October 2020 by Jennifer Yu
I first came upon Collex when someone rear ended me and my bumper had to get changed. It was minor damage, just a hole on one side of the bumper, but the minute I stepped into Collex they made the whole process a breeze! Brittany is so nice and awesome at what she does. You can tell she’s fully experienced with the whole claims process and will get in contact with the insurance to make it all seamless. My bumper came out pristine and the car was ready to pick up in less than 1 week. Frank and the guys in the shop do great work and the paint job on my pearl white paint was spot on. The final result has come out perfect and seamless for me both times.Fast forward about 1 year later and someone nearly swipes off the whole left side of my front bumper. This was a lot more damage and I was distressed! Once I got the claim in through insurance though I knew I’d go back to Collex! I had such a positive experience the first time I knew I’d be in good hands with them. Brittany still remembered me one year later and was great once again. Once the car is dropped off she’ll have the rental set up if needed for you and reach out to the insurance if a second appraisal or something is needed. I needed this and Brittany made the whole process easy and stress free. I was not looking forward to having to chase after the insurance again and she ensured that didn’t have to happen. There was damage to my fog lamp and headlights this time and I wanted to make sure original factory parts were used. I didn’t even have to mention this as Frank already knew this and ordered the OEM parts for the job. You don’t have to worry about this shop taking any short cuts or doing an incomplete job. They do it the right way and it shows in their beautiful work. You can expect to be in good hands with Collex and quality work done to the fullest extent.I’ve come by after 5:30 both times to pick upmy car and they’re always nice enough to hang around until I make it by to pick up the car. I also love how enterprise car rental is right around the corner, super convenient!