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January 2024 by Corin Nee
As a woman with no experience with cars and being single, I had to walk into a shop full of men and ask for help. Even though the men there were extremely gracious to begin with and found out what the issue was and called my dealership because they thought that it was an extended warranty type issue, they sent me home and told me they'd call me. They never did. I called the mid-afternoon he told me people get busy and was a little bit rude about it and told me he'd call me by the end of the day and he never did. I found another mechanic and I actually called them and I told them that if they say they're going to call somebody, they need to stick to their word, they are a business, and because of them not getting back to me at all, I went to another mechanic and I gave them all of my business which was a 1500 dollar job, and the part that I originally went for, was covered by my dealership. So they lost out on the money and I'll never go back. But I will say and the reason I gave them four stars was because when I originally walked in there they were very nice and being a woman on her own, that was appreciated. However, they need to work on their follow-through
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November 2023 by Andrew Villanueva
$220 quoted to remove/replace wheel studs. Was able to pick up the next day and only paid $212. They also fixed an issue with rear suspension and checked torque on a different wheel. Would be happy to bring come back again. Based on my experience, the current Google rating of 3.6 seems unfair.
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September 2023 by サトシ
The ABS light comes on and off, telling me that if it doesn't turn on, I can't find the problem. If it turns on, it tells me that both rear wheel sensors need to be replaced. Volsar in Medford directly checked the error records and found that it was a battery problem. Fortunately, I didn't practice it here.
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September 2023 by Anna Duong
HORRIBLE. They mess up your car and do not take responsibility. They pretend they don't see the damage or that it wasn't their fault. Came in to get a repair and came back to a damaged car with my sides cracked. They do not care. Will be taking legal action.
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November 2022 by A D
HORRIBLE. They mess up your car and do not take responsibility. They pretend they don't see the damage or that it wasn't their fault. Came in to get a repair and came back to a damaged car with my sides cracked. They do not care. Will be taking legal action.
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November 2022 by Anna D
HORRIBLE. They mess up your car and do not take responsibility. They pretend they don't see the damage or that it wasn't their fault. Came in to get a repair and came back to a damaged car with my sides cracked. They do not care. Will be taking legal action.
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November 2022 by Derek Couture
Completely incompetent group of scammers. Proceeded to damage car during a simple service and refused any sort of compensation or repair! AVOID AT ALL COST
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September 2022 by Rika Phan
Do BADHigh PriceAlways take more money ( said $225 take $230)Talk to clients like theatingCan’t trustServices: Transmission
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December 2021 by Maybach
I talk to dealer for days I had a appointment set to get car he turned his phone of his name is mike don’t believe the hype they talk a good online and on the phone then when you get there it’s a different story very unprofessional
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July 2021 by Angel P.
I've been going to Century Auto for years, ever since my first car. They always do a great job and I go to them for all my car issues. The owner Kien is friendly, and responsive. They're accommodating as I once dropped off my car overnight.
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December 2020 by Jean orliche
Totally disappointed, replace some external equipment and painting but after 4 days drive, found out some issues while driving, then i came back to ask, they just said, the system built like this. About the paint, i can tell if i decided to go to dealer to repaint it will be cheaper than this body shop and quality totally not matching my side door and front bumper. They also lack of integrity, promised car will be completed by weekend (5days work) then... extended another 3 daysnot recommend, guest service is poor there too.
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August 2020 by Steve Long
Dude quoted me $650 for a ignition starter....that’s prob 2x book value of my 2002 POS! Haha
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July 2020 by Trung Trinh
This place is the absolute worst in the area in term of customer service. If I was able to rate a zero star I would have given them a zero. Horrible!! I was standing around waiting for a representative to help and assist, yet no one came. So I peeked into the garage area and this gentleman who appears to be the owner. Asked me what do I want and I told I need an estimate for my wife's car. All he told me was to come back later we are having lunch can't help you. The owner was awfully rude and unprofessional. He notice me standing there all the time too. I guess he didn't want my business.
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June 2020 by Sasimugunthan Thangarajah
Great people, good customer service.
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March 2020 by Andy Tran
Great past 5 visits. The team knows multiple languages. Solid work
