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September 2023 by Fábio ZontaKovalski
You can't use the ATM because there was a beggar sleeping inside the ATM!
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June 2023 by Marni M.
After returning from an international trip, I had extra currency that I wanted to convert back to USD. Walking in on a Wednesday afternoon, there was only one person in front of me for the single running counter. By the end of my exchange there was about another 10 people behind me. The only working woman was incredibly thorough, professional, and kind. My only critique is that she really should have had back up to address the long line of clients.
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December 2019 by Tina L.
Needing opening the account on the same day, this is the closest branch to me. Seeing other reviews, i am a little hesitate but you know what, I just need to open a bank account, it wasn't a big deal. I went it, I didn't have to wait and I saw Thiem or Tim. He was so nice that i have to leave the review ( who write review for bank ? ) he was very informative and help me open the account, update my old address which i forgot to update, and enrolled me in a reward program which I didn't know existed or qualified for. A the plus side is the process was quick and easy.
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September 2019 by TOAN L.
Out of all the BofA branches I went to, this one is the worst. Went to use the ATM to deposit cash, the machine malfunction and took some of the money without any confirmation or receipt. I notified the guy that supposed to greet people in the front and he acted like I'm bothering him or something. Rudely gave me a phone number, "what am I doing with this", he look at me like and idiot and said "to file a claim". For the love of god, I don't work for Bank of America so I don't know your god damn system or policy. How about this next time? "Sorry sir, we have no control over the ATM but if you could contact this phone number and they'll be happy to address your concern". This is why I use the machine to avoid piece of junk people like this and in this case the machine is junk too. Should be a quick in and out transaction but turned out to witness banking customer service that's less than minimum wage service and waste half hour on the phone. What a way to start a weekend.
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April 2019 by Toufik B.
Very slow service with only 2 tellers on a Saturday. When 2 or 3 coworkers are in the front desk
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April 2019 by Roy J.
Bank of America............where do I begin .The customer service is non existant.I agree with Derek of Cambridge, this is the RMV of banks!Waited 25 min.to cash a check. Arrived at closing time with no money,had to cash a check.The manager practicaly shut the door in my face. No way they were going to let me in.Sorry, sir,the bank is CLOSED they told me. Well,I'm sorry too,because my account is now closed!!
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December 2018 by Derek W.
F****** laughable, frustrating, dirty, mismanaged, cluster f**** Welcome to the RMV of banking. You disgust me Bank if America.... 1 f****** teller... 1 #citizensbank4life
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February 2018 by John S.
The absolute worst bank in the world. 35 minutes to make a deposit. 2 tellers with 3 empty windows comtinuously.
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December 2016 by Abduala Shaker
"No cash deposit" is all I get out of this ATM machine!
