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“I began my purchases with an Apple Online sales person to get some questions answered and arranged for pickup at the Lynnfield Market Street Apple store.
I was greeted at the door, by a wonderful person with disabilities and he was the nicest person. Then I went to the area where I was going to get my purchases of a new IPhone 16 Pro and a new iPad Air.
I had my old iPhone with me, and I was greeted by Beth who had many years experience. She told me the iPhone could be set up easily with the old phone via a Phone to Phone transfer of all my data which was great. We began the process and then the hand off went to Barry, another seasoned Apple Employee with many years experience. The data transfer went flawlessly and he recommended I check out everything and then I was handed to Walter to complete the process. I thought everything went flawlessly and it was the easiest iPhone and iPad purchase and data transfer I ever did.
Normally I use a Mac Transfer from Back-up with a cable ,but having the two devices side by side, it was fast, easy, and perfect.
Although I don't upgrade often and this was a 2 device upgrade, I performed the data transfer from my Old iPad ot the new iPad at home, having done it at the Market Street Apple store saw first hand how it worked, so I had the confidence to do it from home and it was perfect again!
Thank you all for your assistance and great knowledge that you have to assist those who relay on the Apple store to make things easy!!
BillG
Melrose Ma”
“My back glass shattered and Teral was very responsive and came right out. He fixed it perfectly and was very communicative. I called around to other places, and he was the best deal. I would have paid even more for the convenience. I highly recommend this business!”
9AM - 8PM
97 Main St, Stoneham
Mobile Phones
“I have to say my experience going to this verizon store was one of the best I ever had! Elisa made everything so easy and straightforward to switch over all my accounts to verizon. She went above and beyond to help me out! Truly awesome customer service from Elisa”
10AM - 6PM
251 Main St, Wilmington
Mobile Phones
“Malik is always the most attentive, friendly and thorough advisors at Verizon. It’s always a pleasure getting to work with him, going to this location you know you have nothing to worry about!”
11AM - 7:30PM
496 Ferry St, Malden
Mobile Phones
“Dieye and Susil were really lovely. Needed my phone screen ASAP and they came through, and also gave me a discount.
I hope I wouldn’t need to fix my phone anytime soon but if I do, I’d definitely come back!
Thank you so much!”
“I made several visits here as I was pondering getting a new phone. The two reps who helped me were Rebel and Jake. Both were smart, calm and at the ready to help. They answered my (many!) questions patiently and offered relevant additional info. Though I had to hold off buying a phone, they remained engaged and kind. Very positive experience.”
“The team was incredibly attentive and knowledgeable. They helped my pick out the right products then graciously installed my screen protector and other accessories for me.”
“I recently visited Cell Fashion and had a fantastic experience. The salesperson, Bindra, provided exceptional service. She was knowledgeable, friendly, and went above and beyond to ensure I found exactly what I was looking for.
I purchased a Magnetic Wireless Watch Charger, and I couldn’t be happier with the product. The quality is top-notch, and the price was very reasonable. Overall, the customer service was outstanding, and I would highly recommend Cell Fashion to anyone in need of phone accessories or tech products.
Thank you, Bindra, for making my shopping experience so pleasant!”
“I was desperate, lost my phone and leaving today for 7 weeks out of the country. Norman was awesome. Got me a new phone, helped me set it up. I was frantic, everything related to the trip tied to my phone. He was able to restore everything and set my mind at ease. Seriously, If I could give Norman 10 stars I would!”
“I really enjoyed the moment, by the store, the girl was very kind and very patient, I thank her very much, she does a good job, congratulations to the whole store team, I hope to see you again soon”
10AM - 7PM
77 Main St B, Andover
Mobile Phones
“Just when you think customer service is nonexistent and a thing of the past, I made a visit to the local Verizon store in Andover mass, I was met at the door by the manager, holding it open for me, asking me how we could help displaying a smile and professionalism.
A very refreshing experience!”
“I went in today on a whim just to see what the process would be like to trade in my iPhone for a newer model and ended up walking out with the newest iPhone and a cheaper phone bill. Ana was so helpful from explaining the trade in promotion to helping set up my new phone to getting me discounts I didn’t even realize were available for me!”
“Erick was FANTASTIC! He was so helpful with my mom and I and answered all/any questions we had. He even helped transfer all our information over to our new phones! Definitely will be visiting this location and Erick again for all Verizon assistance!”
“I love visiting this place, I really always find what I need, the best service, thank you for your help, guys Lucio Jenny, very helpful, always looking for the best offers for me”
10AM - 8PM
686 Fellsway, Medford
Mobile Phones
“Cesar at ATT in Medford was great. Very good experience in and out in no time. He answered all our questions. If he didn’t know the answer he went to his coworker great team work.”
“Marvin started helping me and went through the process, we had to wait a whole hour to turn off find my iPhone, he was great! & then jenasis took over, went over everything for me, sat there for almost two hours while we transferred all my data (even when we had to start all over and they were already closed). Not once did they seem annoyed or agitated and she was super friendly, good convo and help. (She even filled my water bottle for me!) I’ll definitely be coming back to this store for future needs”
“Joshua T saved my life yesterday in his last 10 minutes of closing. My iPhone 13 Pro Max stopped working at the beach all the way in Swampscott. And I only knew one AT&T store off the top of my head without a map, so I rushed as fast as I could through bus and train about 15 miles away. I ran to the store in flip flops so my toe was stubbed, and Josh came through with an emergency kit from the back, and provided me with a new iPhone 15 Pro Max. Huge thank you to him and his immaculate patience! He knows what he’s doing and how to satisfy a customer’s needs, especially in expense. Thanks again Josh!”
10AM - 6PM
157 Main St, North Reading
Mobile Phones
“I'm writing today on behalf of myself and another customer Peter Gould. We recently purchased new phones. And our sales rep was Kapur Kashim from the North Reading Verizon location. We both were so pleased with the customer services we received by this gentlemen. We felt it was important you know that two customers appreciated the knowledge and the kindness Kapur expressed during our current purchases. Satisfied customers. Lesley Mcgrath and Peter Gould”
10AM - 8PM
329 Main St, Malden
Mobile Phones
“I never write reviews but Terrell, Adrian and Jen are rockstars. They figured out a complicated situation over the course of a few days and were friendly, funny and helpful the whole time. Thanks for everything!”
“I have had 2 phones and an iPad fixed here. They were transparent and friendly. The service was great. I am about to bring my daughers phone to be fixed. The prices were reasonable.”
“If you go to the cricket store in Revere, look for the fenifer. You won't regret it. She is a great assistant. You will like it. Very friendly. I highly recommend that we look for her. Note 10???”
“Outstanding customer service from Shane Goode this guy is definitely their top employee. He goes above and beyond to make sure the customer is getting a great experience at this store. I would highly stay away from Christian as he has a nasty attitude and is not knowledgeable of his job. Seems like he needs to be retrained on how customer service works. Great store!”
“The best costumer services. Ask for Edgar, this guy is amazing, very professional and cooperative. Thank you for everything my family is very happy with the purchase”
“I never write reviews but I’m most definitely satisfied. First time going to phone repair and almost every store was overcharging while accessory depot was reasonable. The young lady repairing my phone was also a sweetheart! Would recommend, 10/10 ☺️”
10AM - 7PM
234 S Main St, Middleton
Mobile Phones
“Jay and Ari were incredible here. I came in to add a simple teachers discount and ended up saving a ton of money and learning about a deal my plan had for new phone. Big wins all around. jay and Ari were super nice and helpful 10/10 would recommend working with them to anybody.”
“Very friendly and prompt service. Their FB market place prices were lower than their in-store price. Make sure to compare the prices before you go. They were able to match the price once the discrepancy was pointed out.”
11AM - 8PM
413 Lynnway, Lynn
Mobile Phones
“I was there to get a new service with my partner and the experience was nice, the staff are great and amazing attention to detail when explaining things will definitely recommend that AT&T Store at the Lynnway”
“The sales associates went above and beyond trying to help me they were personable, professional knew there material and made my purchase easy and pleasant
They spent a lot of time getting my needs accomplished
That you guys !! A+,10 out ot 10 5 *****
Armand scapicchio”
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“Best att store in Massachusetts. Finally made the decision to upgrade after almost 6 years and Andrea made the process seamless. Can’t believe how helpful she was in everything and even took the time to spell everything out when it came to my new bill and what I would be seeing. Just exceptional customer service from her and her team. Thanks for all the help”