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June 2023 by Joe
I guess staff are too busy talking about their weekend to greet customers now.
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April 2023 by Elijah Francois
3 YEARS of experience, not enough-for this entry level role. Managers assume you are not good enough if you're a young black male. Applicants beware.
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August 2022 by NMR NMR
Great store, staff there super nice and helpful
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July 2022 by Maxima Perez
Buena calidad, buen servicio. Me encanta todos.
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August 2020 by Barbara Rodriguez
They have my size PL! I will be back. Helpful staff that don't jump on you as soon as you walk through the door. Beautiful clothes, nice dressing rooms, classy place.
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February 2020 by Barbara Depalmer
Good clothing. Nice style. Mostly for the young.but is traditional styling
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September 2019 by Jon M
Nice store in a good location, but the manager (you know who you are), is dreadful. Rude, self-opinionated, with no concept of customer service.
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January 2019 by Wendy Tassone
Terrible customer service at the Lynnfield Ma location. Store manager rude and not helpful to customer! Bought an expensive pair of jeans there, got as Christmas present, tried on at Christmas they fit took tags off and hung in my closet. I went to wear a couple weeks after noticed weird jean misprint at knee. I was still within the 30 day return period had my receipt but tags were off. Store would not even give me a store credit for the jeans!!! Told me to call customer service, who were very pleasant! They told me store should take them back, went back inside and she still wouldn't do it. Now have to go through hassle of shipping back with copy of my receipt and then they'll credit me!
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December 2018 by David Riester
Incredibly slow checkout. 2 register's running. I was first person in line for 10 minutes
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August 2018 by Nicole Berger
Fantastic customer service from James at this nice location. Worth it to check out. Great pieces and great service. Great summer dresses and of course, lots of wear to work. My favorite this summer is the sunglasses. The Cape and The Cabana and The Wharf shades are top notch this season. Anyway, check out this sweet boutique. You won't be disappointed.
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August 2018 by Nicole B.
Fantastic customer service from James at this nice location. Worth it to check out. Great new stylish summer pieces and great service. Great dresses and of course, lots of wear to work. My favorite this summer is the sunglasses. The Cape and The Cabana and The Wharf shades are top notch this season. Anyway, check out this sweet boutique. You won't be disappointed.
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July 2018 by Ryan Hamelin
My son loves J Crew. I have bought a few nicely designed classic items here as well.