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July 2023 by spud wrencher
In and out. Love it you'll leave here knowing your clothes is properly washed.
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April 2023 by maite rivera
They charge 5$ for a card , there’s alot of washers that are broken and taken apart with the pieces of the washer all over the laundry mat on top of the washers and under the tables , it’s messy it smells like dirty water. when you dry your clothes you can’t put more than 20 minutes on it , you have to keep putting in money every 20 minutes even tho the dryers are not free. And on top of that the washers don’t drain your clothes good so they come out heavy making you spend more money on the dryers.
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March 2023 by MASCD Familia
A hidden gem! Besides the minor up charge for using hot water opposed to cold, this place is convenient, clean, well staffed and NOT OVER CROWDED!
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December 2022 by Paulina Rueda
I brought my clothes and a jacket for cleaning and specifically asked them to put my jacket just in washer NOT in dryer since the jacket had really nice fur around neck... well when I came back one of the ladies had put my jacket in the dryer... and it's ruined.. it was a 500 jacket and my only winter jacket that I cannot wear again cause it looks fried... do NOT trust them with any of your clothes =(
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December 2022 by Amanda Scurrah
Used this mobile laundry service over father's day weekend. At first everything was good. A little pricey but worth it if the work was done right and I had quite a bit of laundry. Like 2 weeks worth of clothes plus bedding. Most of the clothes were brand new because I just lost a bunch of weight. Service seemed very friendly in the beginning then it switched. With that being said, here were my 3 major problems with the service. 1. The clothes that came back to me shrunk and now, unwearable because I am a small in shirt and medium in pants and now all my shirts are shrunk to extra small and my pants are shrunk to small. 2. Most of the clothes that did come back to me also had holes in them. Another reason they became unwearable. And finally the most disturbing thing that went wrong. 3. I only got back 1 bra and 1 panty out of the whole 2 weeks worth of clothes and some of them weren't even worn yet. I have sensitive skin, so all excess dyes have to be washed out before I can wear them or my eczema will rear it's itchiness at full force. Also, that's another reason why bleach can never be used on my clothes. Chemicals mess with my skin. So, I'm a little horrified that I recommended this service to so many people, just to feel like I got taken for a ride and feel as though I've been taken advantage of. Like I have sewing skills so I can fix the holes but I can't unshrink clothing and make my undergarments reappear out of thin air. I work full time, so I needed the help because I didn't have the time to do it this time around and I was running behind on a lot of sleep. I needed the help and was willing to pay for it regardless of price but now, I feel cheated because the job was done horribly wrong. My undergarments weren't even fancy. All 100% cotton and all solid colors with no designs, but they're all missing savor 1 matching set. I'm not impressed and very disturbed. Not trusting strangers again any time soon.
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December 2022 by Florence Brunet
I haven't used this laundromat in over a year. The place I usually go to was mobbed so I figured I'd give this place another shot because it was quiet when I got there. The 1st thing is over half of the washing machines are out of order so I had my choice between a few really small machines or a few big machines. I had quite a bit of laundry, 3 big bags full so I had to use two $20.50 washing machines. If you use warm water, hot water, or heavy soiled the price keeps going up!! Also the place was a mess! The second thing is you have to use a card instead of money, which is fine because a lot of places are doing this now. The problem I have with this is thatthey charge you $5! I think the first card should at least be free! The third thing was that I could only load multiples of ten on the card so now I am stuck with a card that cost me $5 with a balance of $9 on it that I will never use again! Oh & the dryers were supposed to be free but they weren't!
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December 2022 by Victoria Arias
I tried their wash and fold delivery service, and it was great. Excellent communication & timely service. All the clothes and bedding were neatly folded and washed very well. I even noticed the stains in my little one's clothes were gone.
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December 2022 by Coco Addams
I used their pick up and delivery service for several months. At a certain point they provided invoices via text. The texted invoices didn't include the weight or the cost per pound. After a while, I noticed the bills were approximately 30% more than the previous bills had been (for the same amount of laundry). When I asked the owner, he said the price was $1.89 / lb which was much more than I'd been told when I started the service. Although I should have noticed earlier, I also think he was obligated to advise me that the cost was going up.
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December 2022 by Linh Nguyen
It said close at 9pm but every time I come at 8pm just to dry my clothes there’s one lady who wouldn’t even let me dry I only take 20min or 30 mins. It sucks when you get out of work late and just want to dry my clothes like I have a washer and my dryer is broken.. like come on… I go there all the time usually my day off but this time I really needed my blanket and sheets to dry.. like you close at 9pm I walked over at 8pm
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September 2022 by Wanderer T.
Spin City has done an excellent job from pick-up to wash and dry. It's really great getting nice clean, scented and folded laundry back. Especially great for those that are physically disabled and can't do their own laundry! Thank you so much.
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August 2022 by S B.
You know those times when you see a small business struggling (like during a pandemic) and you choose them over other businesses because they're local? That's why I picked Spin City. Their rates weren't the lowest but also not the highest in my area -- I think he told me @ 1.29/ lb for the wash/dry/ pick up service, not including the tip. The service was scattershot -- we'd arrange dates + times for pick up and he'd show up earlier or later or never He apologized and said he needed drivers. I was okay with that. Other weird things happened -- like he told me he was stuck in traffic in Lowell with my laundry -- this service is in Lynn, why was my laundry in Lowell? A canvas laundry bag was returned with broken handles -- no apology. After about five months, I noticed the cost of my service suddenly went up by 30%. I thought there was a mistake and contacted the owner. He told me that yes their prices had gone up. Legally, I think he has to make his customers aware of a price change but I wasn't going to take him to court over the extra money he charged me. I just moved to another service. Lots out there.
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December 2021 by Wendy Castillo
This laundromat is ok the only problem is that this people do the wash and fold and they use all the tables to fold that they don’t give space to customers. Also the top of the washers are dirty with mold where you put in the detergent they really need to be clean.
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December 2021 by Christina Luca
Clean, super nice workers. Over all a great place
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October 2021 by Kristina M.
I am so beyond appalled at what just happened with this business. i recently had a pipe burst and needed all of my and my kids clothing cleaned, and at 95 cents a pound ( i had 120 pounds) i thought it was worth it. when i called about the service i asked do i need to drop it off? they told me no we will pick it up! when arrived with my clothing the next day the very rude man demanded 273$. he told me with pickup up delivery it is 1.79 a pound. umm well your website says free pickup and delivery, your website says .95 cents a pound. He tells me/ everyone charges for pickup and delivery! after an hour of arguing- showing him the website for his business that states FREE PICKUP AND DELIVERY. he says that that's old. while he starts to threaten me that he's taken back and selling all of my kids clothing i have no choice but to pay it. i am reporting to BBB. please DO NOT USE THIS BUSINESS. they are deceitful and do not honor their prices. he wouldn't even let me get the 10% off d
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May 2021 by Charles M.
I used them for a while and they do great work and the fact that they pick up and deliver is a plus. I stopped using them because my price literally doubled one week without notice.
