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November 2023 by Joel Klinker
If I could give 0 stars I would. I’m here on a Wednesday, not even a payday, been here waiting for 45 minutes for a notary. Place is trash. Do not bank here. I’m trying to close my account by the end of the year. Do yourself a favor and don’t come here.
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November 2023 by PR_Leo LEO
Every time I go in to a branch to fix a problem I get the run around or there's nothing they can do. If I go into another bank, like Eastern Bank, that bank would tell you exactly what you need without making you jump through hoops to accomplish your goals. Eastern bank would also fix a mistake they did.
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April 2023 by Paul Mahoney
Talk about saving and checking accounts vary good information on use from branch Mgr.
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December 2022 by Bryana _Lopez
Cindy is the best she helped me open my bank account and she made me feel like family definitely glad I opened a bank account here !!! ❤️❤️❤️
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November 2022 by Zainab Rashidu
They have worst customer service ever. This is the only location available in Lynn, they barely pick up the phone in case you want to make an appointment. If you walk in, you have to wait atleast for 30-40min as the customer service representatives are very very slow and incompatible in attending the customers. And the Manager is the worst at managing this place. I have been banking in this location since last 13 years and since last 7-8years it has been the same with no improvements unfortunately!
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November 2022 by Manuel Lopez
Very bad service I had a Santander account but I had trouble getting my second card so I told him to unsubscribe, and I just went to cash my check and wondered if he had an account I told him I had but I unsubscribed it, but he didn't want to change my check and I think because he was not American and was Hispanic he did not want to change my check, and that was discrimination for me and he did not give me the reason why it could not be changed, the cashier who attended me is Hispanic just like me, I am Hispanic ,so I went to another Santander to change my check where there were pure Americans working and there I was able to change my check without a problem there is no doubt that the enemy of a Hispanic is another Hispanic
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October 2022 by Nicole Pettijohn
Worst branch ever. They don't answer the phone to schedule an appointment and then you will wait over an hour while numerous people walk past you while you wait to speak to someone. Also the ATMs never work.
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January 2022 by N Patel
ATMs don't work half the time. Always an issue depositing cash and today 2 of the 3 ATMs number pads didn't work. Useless, ATMs are supposed to be convenient.
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November 2021 by Caelle Alexis
Bad bank . Unprofessional staff. Will yelled at you and can’t even explains things to you proper way . Don’t recommend going there at all
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November 2021 by Susan bought
Awful bank never enough tellers always lines we need the other Santander bank back keeping this one was a mistake
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October 2021 by Rabab Ftouhi
Bad service and unprofessional staff. I had an issue with my payment, and no one helped me. The opposite happened, one of the bankers shouted at me and treated me badly.
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June 2021 by Alex Perez
BANK HOURS ARE MONDAY THRU THURSDAY 9:00AM TO 5:00PMFRIDAY 9:00AM TO 6:00PMSATURDAY 9:00AM TO 1:00PM
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January 2020 by Lola Shulu
Not much waiting time, good customer service!
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December 2019 by Gene R M
The bank itself is closed, it the atm at the corner front entrance is still avaible but half the time it's broken and the booth is always filthy with trash and who can only guess.. if your I a real pinch and must get cash asap then it's great. Otherwise cvs on eastern ave has one or check online to go anywhere else.
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November 2019 by Timothy Cavender
Respect the rights of photographers. Stop retaliating against law abiding citizens who are exercising their lawful rights. Your department is very suspect for Constitutional respect and compliance.
