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October 2024 by karinou mboka-boyer
Laughably bad client service, insane how rude the person on the phone was as they claim to be professional in another review, IN ADDITION to damaging the car. Please learn to interact with customers or hire someone that can. Very glad I kept proof and records.
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October 2024 by haryana thomas
I would give zero stars if I could. This is hands down the WORST towing company I’ve ever dealt with. After my car was towed, I tried calling them to find out where it was, they HUNG UP on me multiple times! No information, no explanation—just complete rudeness and zero customer service. It’s like they’re trying to hide something!
After finally getting someone on the line, they refused to tell me where my car was. Seriously? How is that even legal? The whole operation feels shady, like they’re holding my car hostage or something. It’s beyond frustrating, and I have no idea what’s going on.
I wouldn’t trust this company to tow a tricycle, let alone your car. Do yourself a favor and stay FAR away. This company is a joke.
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September 2024 by David Quesada
SCAMMER BEWARE! they used my credit card after I left the lot I was charged 100$ for “tiktok credits refill” on my card not sure what this is but I think this place is a scam !
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September 2024 by lauren burke
Do not trust this place with your towing needs- some girl named Roxy I think her name was ; was so mean over the phone , she charged me for 100 miles without telling me when I only was 20 miles away from where I needed to be.. they charged my credit card AFTER!! Then… when they dropped my car off- my tire was so damaged I couldn’t get it fixed, and they said it wasn’t their fault.
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September 2024 by Mark Dewling
Rude unbelievable hate them
Walk away do anything but never do business with this company
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June 2024 by Alex Mendez
The Milan towing team was helpful and professional. They arrived quickly and unlocked my car in no time. I’m grateful for the great work
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May 2024 by Carlos Anziani
Don't accept cash
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May 2024 by Matthew Hunt
Called. Person on the phone acted like I was ruining their day. Made me go bye-bye. Bye-bye.
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April 2024 by T K
3 hours for a tow! Kept telling us twenty minutes. Ride on top of it. They should not be in business!
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April 2024 by Thom DeRosier
Great service, absolutely fantastic. Great pricing.
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March 2024 by Flex Feng
Towing arrived within 20 minutes after calling in Boston , great service and highly recommended!
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February 2024 by K E
I had the unfortunate luck of having them assigned to me by BMW roadside assistance. I initially got an ETA of 60 minutes at 10:26pm then another one at 10:35. I called around 11:30 to see what’s going on and was told 30 minutes more. Then after that BMW called them and told BMW that I’ll be another 20 minutes. The operator is useless and didn’t help at all. I asked if I could speak to the tow truck driver and she said he’d call me. And he didn’t of course. If your roadside service dispatches them, then request another company. The time I wrote this is 12:11am and still no one … Urgently called the operator to check the status and said “the provider was very rude and said that the driver is in the area and that she doesn’t have an ETA” car was picked up at 12:35am
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January 2024 by Alfredo Del Villar
The worst company you can call Bad service
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January 2024 by Lisa Clinton
Your company towed my car on Jan 21, the driver wkdnt take my car without cash. I gave him 149 then found out I was covered it shld hv bee. Free the Mgr SD the employee d I don't take my money and he trust his employees. I'm pressing charges I hv 2 witness
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January 2024 by Bradford Hart
John was great help getting my vehicle unstuck
