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November 2023 by claudia Jimenez
Ordered 100 gallons of oil this past Friday to be delivered, plus payed the service fee for them to prime it since it had not be turned on since last winter. The oil was delivered Monday but nobody came to my door for the service. I called them Tuesday and had to wait until today (Wednesday) for them to come back. I was not home when they arrived so my son let the gentleman into the basement. The rep then told my son he had bled the lines and that the problem was I needed to replace the batteries for the thermostat. The thermostat was reading “low” it wasn’t off, however, I replaced the batteries just to be sure. My radiators are still not turning on. When I called the office to let them know I was told I would need to pay $135 for a tech to come back and take a look. The day before the first snow fall of the season. Not happy with this service at all. Will not be using this company again. I’m taking my business elsewhere.
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June 2023 by Arick Dyrdal
If you're looking for an oil delivery and heating system repair company, look no further than John's Oil in Lynn, MA. This company has provided exceptional service to my family and me, and we couldn't be more pleased with their work.Recently, we had an issue with our boiler, which was constantly running, and we were in need of an expert to fix it. Thankfully, John's Oil came to the rescue, and they were able to quickly diagnose the issue and replace the controller that was causing the problem. Since then, our heating system has been working perfectly, and we have had no further issues.We also rely on John's Oil for timely delivery of oil to keep our home warm during the colder months. They always fulfill our orders promptly, and we have never had to worry about running out of oil.Overall, we are extremely impressed with John's Oil and their outstanding service. Their team of professionals is knowledgeable, reliable, and dedicated to providing their customers with the best service possible. We highly recommend them to anyone in need of oil delivery or heating system repair services. Thank you, John's Oil, for your exceptional service!
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June 2023 by Cindy Budrow
I have been with john’s oil for 3 years now. Oil delivery is always within a day and also has the best prices around. You will never find better prices from any other oil company. Also had an oil tank installed and they did a fantastic job. Always friendly and helpful! Would definitely recommend johns oil if you are looking for an oil company!
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June 2023 by Malcolm Mitchell
John's Oil is by far the very best on the North Shore. Their oil prices are one of the best around. I have had to have my oil furnace serviced in the past and John's was very prompt and reasonable priced. They replaced my entire furnace in record time, two days and Jay Walsh was very professional in doing so. I VERY HIGHLY recommend them.
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June 2023 by Walter Michael Boyd
As a newcomer to the Lynn area, I had many companies send us welcome letters. When I called John's Oil i knew they were the real deal. I have been impressed with their flexibility and their commitment to make sure my oil needs were met. I have talked to many people in the office over the past year, including Joe, Debby and Jay and they all were very patient and willing to explain how they provide service to me a new customer. Thank you!
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June 2023 by Kendra Lauria
After much research to find a local oil company John's Oil was recommended to me several times. The team is professional, kind and never a hassle. They delivered in a rush with no extra charge and were always on time going forward, also at the lowest price around. It's nice to have one worry gone!
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June 2023 by S M
I've done comparison shopping a couple times with the price of everything rising and I can't beat their price. They've been pretty reliable and sent someone over right away when my old heater was acting up. It was a late emergency fix and I still felt the price was reasonable. They've always been reliable on refills. Heating costs are one of the worst things about living in MA but I do consider them the best option in the area.
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June 2023 by Jaimie Lapanne
I have been calling this place for the last 10 years on and off the last seven years consistently. I loved Johns Oil first of all because talking on the phone with them is like talking to somebody you know they’re very down to earth they’re there to help you in any which need they can possibly help you, every time I’ve called for oil I’ve always had a delivered on the same day or literally first thing in the morning the next day I always find that they have the best prices around and they’re great people and even if you can’t afford a lot of oil they even do 50 gallons which I think is great … try them out this winter or be smart fill it during summer
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June 2023 by January Mallett
Always great service and experienced technicians, a pleasure to have work on our system.They installed and removed or former oil tank without a speak of oil spilled.I appreciate that it's family owned and operated, felt like I was treated like family.Keep up the great work!
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June 2023 by Scott Bowman
Have been using John's Oil for just about 20 years. Never a problem have alway been there when I called no matter what the issue was. No need to worry about an oil delivery tank is monitored on their end and can always be sure we have oil. Trusted local business.
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June 2023 by Andrea Sears
Could not depend on my oil company so I had to change. Friendly customer service and a quick response to my needs. Tank inspection was simple and delivery was prompt. Very happy and won't change! The delivery guy was even super nice!
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May 2023 by Maria Cruz
John’s Oil Co is reliable and dependable. I call them last minute for service and they deliver the same day or early next day. The staff are a very nice and professional. They always inform you of rates and discounts.
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May 2023 by Michael Davis
Switched to John's last Fall and love their low rate, price transparency, more control over the timing of the deliveries, helpful staff and innovative tools. Overall, John's saves me hundreds per season over the other large distributors on the North Shore.
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March 2023 by Robert R.
We were customers with John's oil for many years. We never had a problem. We received service from them last year for oil burner. But sometime last year we were shopping for the cheapest oil as we have a budget to go to like anybody else.. then are heating system wasn't working so since John's oil clean the service out last year, we call them. Then for the big surprise sorry you haven't got oil for over a year we're not coming down your house, in a very sarcastic an angry tone plus he rudely hung up on us we couldn't believe this because we shopped for a lower price that fit our budget They had the audacity not to come down when we had no heat because of that. John's oil show their true colors. What type of company they have I will contact Better Business Bureau to see if that's legal they can discriminate people because they don't get oil for a period of time from them.What does that have to do with servicing our heater which they did last year.
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March 2023 by Yuzhou DiLiberto
Having been a customer with John's oil for almost two years now. No complains. They deliver to our house more frequent in the winter months, less frequent during summer. Unfortunately our oil tank cannot accommodate the Gremlin monitor they're using. But they still deliver often enough that we haven't had any issues.
