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February 2024 by Kathleen Rusteika
If I could give them 10 stars I would. Flannery’s Handymen are amazing. They saved my life! They cleaned out the family home of a hoarder, which was too much for us to do. They have been a pleasure to deal with, and the job they did cleaning out a disaster of a house is nothing short of miraculous. I highly recommend them!
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February 2024 by Jordan Jaffe
I used them a few years ago when moving houses and they were GREAT! Professional, caring, easy, respectful. I highly recommend them.
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February 2024 by Christina Gervais
Shannan was very rude and dismissive to me on the phone.. which is unfortunate. I called Friday around 5pm Monday around 5pm and today 3 times at 920 am, thinking they were flooded with calls cause no one was answering.. I left a message. When she finally answered she said I was calling before hrs and after hrs yet I was going by the google hours listed. She was still dismissive and said I can call another company.. that she doesn’t appreciate me calling constantly and leaving voicemails saying no one has gotten back to me. I apologized and said I didn’t know they were not open..and that I was not trying to be difficult. Her response was “ you should know we will call you back stop calling , I’ll call you back. I asked what the business hrs are. She said 9am…….???? Your company has been my go to for over 4 years now and never have I experienced this and to tell me to go to another company? Despite this unpleasant response I still remained friendly.. Shannan never called me back.. not sure if she was having a bad day. But her tone and disrespectful nature was uncalled for. hope that this feedback serves as an opportunity for reflection and improvement in the delivery of customer service and that the owner sees this so someone can call me back. Sorry for the long review but needed
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February 2024 by Roberta Lerman
Wonderful to work with, easy to schedule, always show up when they say they will, professional and courteous, Flannery's is my go-to company for clean-outs and for local moves. They show up when they say they will, (often early), they are professional, courteous, making the whole process stress free. I have used this company personally and have recommended them to my clients who have been more than happy, raving about how organized, frequently getting the job done in less time that was estimated. They are a five-star operation.
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January 2024 by Mike Walsh
I’ve used Flannery’s a number of times over the past 5 years, mainly for moving needs. Most recently Justin and David helped me deliver a large dining table that I built to a client. In all cases the crews have arrived on Tim (usually a little early), been very efficient and professional. Pricing is also very readily. I’d highly recommend Flannery’ for any moving needs
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November 2023 by Chantelle ONeill
I want The Company to know, Today 3 of your workers. Eddie, David, Miguel. Excellent work all three of them. I will recommend this Company to anyone that I know. All of them very respectful, professional, friendly, Efficient. I was very pleased with their work Today.
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November 2023 by Jill Grosso
These guys were amazing! From their Customer Service to the guys that handled the move, everything was above and beyond helpful!
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July 2023 by Benjamin Amirault (Ben)
Everyone at Flannery's was incredibly easy to work with and they made the entire process painless. We used them for a local move and to haul away junk. In both cases they were easy to schedule, showed up on time, and were pleasant and professional throughout. I wish there were more companies like them!
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July 2023 by Jerry Yoffa
When another mover left me hi and dry by not showing up.These people stepped up and really saved the day.Fast, efficient and very professional. I am planning to use again.
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March 2023 by Eva Veilleux
Hired Flannerys to do a condo clean out today. They came early (always a bonus)...and I would highly recommend them and plan to use them again for more cleanups. 2 very professional hard working men got the whole job done in less than 2 hours. Neat and very organized workers.Thank you!Eva V.
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February 2023 by Miriam Erick
FlannerysHandymen of 111 Locust St. Lynn, MA moved me 3 miles and chipped two pieces of Pottery Barn furniture in the process. I sent them pictures of the damage-- NO RESPONSE! I called their insurance company-- NO FOLLOW UP! Finally filed a Small Claim against them.. and they did NOT SHOW UP IN COURT. Judement found in my favor. Next step is to engage a sheriff to serve them.
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February 2023 by Miriam E.
I engaged the services of FlanneryHandmen (781-775-9943) in January 2021 to move me from 1980 Commonwealth Ave, Unit 67 (6th floor), Brighton, MA 02135 to the first floor of a two-family home in Newton, MA. At the time of the move, Flannery's was reportedly located at 111 Locust Street, Lynn, MA 01904 with the owner residing in Swampscott, MA. The contact person was given as "
[email protected]". A certificate of Liability Insurance was issued by an insurance company, Farquhar & Black, at 85 Exchange Street, Suite 101, Lynn, MA 01901-1475.(781-581-3940). Contact person: CK. (781-599-2200). I also requested references and was provided 3. One of the three references- (a woman) provided very favorable comments- the other two were unavailable. The move took place on Thursday January 28, 2021, and began approximately 8:30 AM as one of the movers reportedly had a flat tire earlier in the morning. End move concluded approximately 4:30PM when the truck was finally unloaded at 34 Hilltop Street. Paid the invoice ($1445.00) by credit card and tipped each of the 3 movers who were great. When I finally cleared boxes which were stacked on tables and surfaces (February 21), I discovered two pieces of furniture--both Pottery Barn--with chips on the veneer surfaces. (One a black cadenza and the other a black desk, matching style.). Took pictures of both and emailed details to Rory. I also followed up with several phone calls as my initial email went unanswered. Called again Feb 23, 24 and 25th and left messages. No response. I then called the insurance company and spoke with Christopher Kennedy, who said he would follow up. There was NO response or follow up. On March 18, 2021, I filed a Small Claims court document with the Trial Court of Massachusetts at 1309 Washington Street, Newton, MA 02465-2011 to try to effect a resolution for $750.00 damages for the two pieces of Pottery Barn furniture. Pictures of the damaged surfaces were included in the application. Court date was May 26, 2022. (Delay due to Covid 19). The docket number: 2112SC000072. No one from FlannerysHandmen appeared in court. A judgment was found in my favor with a total award of $894.26, compounded with interest. I was provided with a Capias and advised to contact the Swampscott Town Manager as the principal owner of the moving business resided in Swampscott. The Town Manager provided names and phone number of two presumed constables. The phone numbers provided were inaccurate and I re-contacted the Town Manager who said he would get back to me. (He did not). On February 9, 2023, I again contacted the Newton Small Claims court to obtain additional steps to resolve this matter and told to contact the Essex County Sheriff's department to engage a sheriff to serve a warrant to FlannerysHandymen, with a location at 250 Canal Street, Salem MA. (781-775-9943) The Customer Service of this company is NON-EXISTANT!
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January 2023 by nate l
The absolute best. Easy to schedule. They were actually able to arrive 1 1/2 hours earlier which was great. Polite , quiet movers took away everything we asked them to in less time than estimated.It was a sad move due to the passing of a loved one but they made it stress free.I wouldn’t call anyone else!
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October 2022 by Sue M.
I had a basement & partial garage clean out. The young men were so polite & worked right along with me to clean, clear & toss all my yucky things! I will recommend & also hire again! Thank you Flannerys...
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September 2022 by Angela Wilhelmsen
I used Flannery Handymen services recently to remove a couch and loveseat out of a very small apartment. Justin and his team were polite , courteous and extremely knowledgeable. I will definitely use this service again .