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November 2023 by S Sargent
I’m always without my medication. Currently I’m waiting on a delivery that the pharmacy has had the prescription for over a week and I still don’t have it. They don’t care if you are without your meds. They don’t care if you are not supposed to suddenly stop taking your meds. They don’t care if you have terrible side effects from not taking your medication. They just keep telling you that you will get it tomorrow. But you don’t and they don’t care. If you call nobody knows what’s going on. If you finally get a manager they just lie and say your order is on its way. I’ve already been hospitalized for being without medication too long. But they won’t make it right.
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August 2023 by Sandra Shea
This place has great customer service. I was able to fill a prescription that was impossible to find at other local pharmacies (I called at least a dozen)and it was delivered within two days of the order!!! I can absolutely recommend it highly and will be using Eastern as my number one pharmacy for my future health needs!!!
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July 2023 by Jane Smith
I have said this before and will say it again. DO NOT leave my medication at my door or with ANYONE except ME!! I live in a house with people who will steal my medication. I am prescribed a controlled substance and under ANY circumstances should they be left or given to someone else like they were TODAY!! So why is the delivery driver leaving them with someone besides myself? I was lucky THIS time! And for the love of god, PLEASE stop ringing the doorbell continuously for over 10 minutes and ringing the wrong house. I'm on the first floor which it clearly states next to the doorbell, NOT the 3rd floor that I was told was being rung repeatedly until someone finally answered it. Ridiculous!
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July 2023 by Ashley Kotsonas
The pharmacist told me 4 days in a row the prescriptions are in the car on the way to your home to be dropped off......well that was a lie because there still not here and it's day 5. ?
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May 2023 by Yael Morency
I absolutely LOVE this pharmacy!!! Everything is handled professionally and all the staff is amazing! Also, I've NEVER had a pharmacy deliver my prescriptions right to my house particularly when I forget when their due to be refilled.Evan is a great guy. He always takes care of my concerns and will contact my doctor if doctor needs to approve a prescription.❤️ 100%Recommend them to everyone!
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May 2023 by Laura Caraballo
Great services always! Delivery drivers are always on point, especially the girl with the red truck brings it up to my door and everything. Thank you eastern pharmacy!
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May 2023 by Andrew Kwait
Outstanding professional personalized services by people who truly care about their customers and healthcare providers. Quite unique in this day and age.
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March 2023 by Samantha Soucie
Already being frustrated enough as it is because there’s a National shortage of my medication and having to call pharmacy to pharmacy only to be told it’s out of stock, this was the 4th pharmacy I called today, The person I spoke to cut me off before I could even finish my sentence then proceeded to bark at me that “THERES A NATIONAL SHORTAGE” as if those of us on this medication don’t know that already. Then he proceeded to bark “TRY VIVANCE” and hung up on me. As if changing my prescription is that easy.Glad this isnt my usual pharmacy and honestly I’ll never go to this one or recommend it to anyone. At least the other places I’ve called have had some compassion and understanding for patient frustration. I was very nice when I started to talk before he cut me off. So don’t think I’m being a Karen about this. This man was so rude lacked any understanding whatsoever.Go else where at least you’ll be treated with some decency.
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February 2023 by Ann Dostert
Great local independent pharmacy. The Pharmacist Evan is very caring and answers all your questions. Staff are friendly and efficient!!!
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February 2023 by Karen McGahan
I am so pleased with the experience I recently had at Eastern Pharmacy. I was recently perscribed a new medication and all my questions were thouroughly answered by the owner, Evan. He could not have been any kinder. I will not go anywhere else. Thank you!!
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February 2023 by Allison Farr
Fantastic pharmacist and staff that responds to needs in a timely manner.
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January 2023 by Olivia Gee
Eastern pharmacy goes out of their way to provide quality service. Personal deliveries and follow up goes above and beyond what I've experienced from other places. Thank you for all you do!
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January 2023 by Kathy Pike
I am aware of prescription shortage but the gentleman that answered the phone was RUDE!!
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January 2023 by Jeffrey Silveira
My 93-year-old mom was receiving excellent service and very good prices from Eaton Pharmacy in Peabody. Unfortunately Eaton was acquired by one of the pharmacy giants and the price of her meds nearly doubled overnight. That's when I found Evan Dostert and Eastern Pharmacy. My mom now continues to receive great service and even better prices than those she got from Eaton. Thank you, Evan!
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January 2023 by Tara Haidaichuk, lmt
As I stood in line, I watched the staff working behind the counter with the pharmacist. I've never seen anything like it before in my life. It's a very small space with 5 or 6 staff but they were all working in sync with each other.I just left there again and had another issue with the bigger chain pharmacies and Eastern helped me right away. I'm so so glad I found this place. It gives me peace of mind that there's going to be a caring human being that picks up the phone if I call my pharmacy with a question.
