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April 2018 by Boston J
The Eastern Bank Branches in Boston are Five Star. However, unfortunately one has to often deal with Headquarters in Lynn. Lynn is a totally different culture. Calls are rudely received, written communications are harsh and cold, and efficiency is horrible. Recently I received a strange letter from Headquarters telling me I had returned a communication from them and that it had been in the briefcase of their Auditor who was dumb enough to have his or her briefcase stolen. They assured me only my address was compromised. Why was such a letter in an Auditor's briefcase??? And, I never return a communication from my Bank. This Bank has to be avoided if you have to deal with Lynn. The Copley Branch which I use is Five Star. Lynn is One Star.
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April 2018 by Bayoan Martinez-Yung (Bido)
This place is the headquarters.
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September 2017 by Philip W
The Eastern Bank Branches in Boston are Five Star. However, unfortunately one has to often deal with Headquarters in Lynn. Lynn is a totally different culture. Calls are rudely received, written communications are harsh and cold, and efficiency is horrible. Recently I received a strange letter from Headquarters telling me I had returned a communication from them and that it had been in the briefcase of their Auditor who was d*** enough to have his or her briefcase stolen. They assured me only my address was compromised. Why was such a letter in an Auditor's briefcase??? And, I never return a communication from my Bank. This Bank has to be avoided if you have to deal with Lynn. The Copley Branch which I use is Five Star. Lynn is One Star.
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June 2017 by Bayoan Martinez-Yung
This place is the headquarters.
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June 2017 by Maria Vasquez
Te Atienden Super bien los empleados son muy Amables
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October 2016 by RN BSN Yolanda
Not caring and negligent
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October 2016 by Yolanda T
Not caring and negligent
