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January 2024 by Frank Cates
Store was not busy. Clerk helped with wiper instal.
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January 2024 by Craig F.
Micheleney was extremely helpful and friendly. She even installed my wiper blade for me. She is an asset to Auto Zone and hopefully they notice. Thank you...
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January 2024 by Wladimir Louis
Came in not being quite sure if I needed a new battery, and I am very glad that I decided to go to this Autozone, specifically because of one of the employees named Heath. He was able to help with testing the battery, and even helped me replace it. What I initially thought was going to be a straight forward replacement soon involved some stripped nuts and bolts, as well as an issue with the connector for the battery, which also needed to be replaced. He went above and beyond to help, and I am forever grateful for that.
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January 2024 by Joel Sosa
I would like to thank and appreciate luz manager from AutoZone what incredible customer service provided my car battery was not working I went inside to purchase some items and my car didn't want to start I I ask luz and some of her workers if they could give me some assistance and luz when beyond expectations incredible customer service I was able to get my car fix and left very happy with the service she provided very professional and polite. thank you again.
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November 2023 by Kennedy Taveras
Will avoid at all costs going forward. The staff has minimal training and they claimed to have recharged my battery when they didn't. Made me miss an important doctor's appointment I had on the following day.
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September 2023 by Walter Mears
Label provided me with the wrong engine air filter.I provided him the information he asked for before purchasing.When I returned and advised him it was the wrong filter he thought it was funny.I asked for a book so that I could look it up myself. He advised he looked it up correctly by showing me the screen which I pointed out that the Toyota was a 4cylinder not a 6 cylinder. He thought that was funny also. Another employee came over and went and got the correct filter. I had brought in my old filter.Very poor customer service. If you had the books out or a computer I could have picked out the correct one.Won’t be back . No reason to be treated this way and the rep should know how to look up and engine air filter.Very dissatisfiedWalter MearsA
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September 2023 by Mohammed Foyaz
Best customer service I’ve ever had in any Autozone. Specially Alberto and alvis are excellent guys.
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August 2023 by Steve Tansey
Day time visits no problem ,night time forget it. Purchased oil and filter . Got home noticed filter smaller than one that was on. Tried to match up filter putting it on but not snugging it up. Too small.Bring it back . Troubles start .Clerk gives me his name as Justin. When I purchased the oil, Justin said I had too many phone numbers in system and he didn't want to go thru them. I have 3. I bring filter back and Justin says I damaged it. Told him I don't know what he was talking about. I only put some oil on the gasket and loosely put it on to see if it was going to be ok.Hes adamant I damaged it even showing customers where the holes near the threads are crushed in. After going back n forth a few minutes, he acts like he's going to do me a big favor and do an exchange. After he gets the info in the vehicle he said that their was a big difference in filters between a 4 and 6 cylinder. I said maybe the clerk made a mistake but again he's insisting I gave the clerk erroneous info. Told him I have had the vehicle for 19 years and have never ordered or recieved the wrong part. Then tells me ,maybe you shouldn't be ordering parts for it. He just kept on insisting it was my fault. Told him if it was my fault i would of owned up to a lousy $11 filter Finally had enough and told him where to go. There and Customer Service Classes as I left for Advanced Auto up the street.Sure more reviews about Justin in the future
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July 2023 by Dee B.
Truck starter died.I ordered new part paying for part & core w/card over phone... Keep reciepts [if any returns or exchange]Once new part installed, returned dead core & got money I paid initially back!No issues & no complaints!Suggest ppl go thru them very helpful & informative....
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May 2023 by Sleepy Duck
I had a great help with the impressive costumer service.First of all I got my batter from Everett and they told me they didn't had anybody to replace the battery so I had to come to autozone 86 boston lynn ma.I was super lucky to have Daniel an employee there that help me with my situation I'm very thankful that he got my battery replaced.
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May 2023 by Mirla Zephyr
Danielle (the store manager) is an outstanding human being. My car died. He changed the battery for me in my car. People like that needs to be recognized in this world. He did it because of the goodness of his heart. Thanks so much. May Jehovah God bless your kindness.
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May 2023 by Nick F
Elvis checked my engine for me nice and quickly and answered all the questions I had about my upcoming car inspection. Great service ?
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April 2023 by Taofeekat Lamina
I went here in search of new headlights and I have never changed them before. So when I called, the manager Daniel was so kind and helped me find the right lights and change them for me. I appreciate his help and he has made it easier to go into an auto store.
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April 2023 by Alexis Winchell
Daniel helped me & jumped my car with his own car cause I Couldn’t buy a battery today , definitely go see him ! Great customer service !
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April 2023 by Jonathn Moreno
Great customer service Daniel great job
