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“I would highly recommend Tom’s automotive. A few weeks back my radiator blew so I had my vehicle towed to Tom’s. I had them put in a new thermostat as that needed to be replaced as well. I got my car back and drove all the way to work again and it overheated again. I called and talked to Mike and he had Aldrich come all the way to Andover to pick up my vehicle and paid for the tow and everything. Turns out the (brand new) thermostat was junk if you can believe it. Tom’s was amazing and stood by their workmanship which was not their fault… couldn’t believe it and would highly recommend them. I truly hope they got compensated by the manufacturers warranty on the junk thermostat as it was not Tom’s fault whatsoever.”
“Very professional and great mechanics without feeling like you were overcharged. They did work for my sister and was able to make a list of everything she needed done in order of importance. They did a great job and would highly recommend them to anyone. Great people and a great job! Thanks again guys!”
“The staff are incredibly helpful. I talked to a dealership about a side mirror for my car and it was going to cost more than I could afford. I was in a pinch and I use my car for work so I was unbelievably stressed out. R.H. Wilson was able to order me a part that cost half of what the dealership was going to charge me….. and it got here IN ONE DAY. I literally had the mirror on my car the next day and I couldn’t be happier. Thank you for helping me in such a speedy fashion. The part was perfect. You could have put it in a box and told me it was brand new and I wouldn’t have questioned it. Huge shoutout. You guys saved the day.”
“I have been customer of John and Chris for years now, whether it was my first vehicle purchase of a Ford Windstar minivan when my kids were tykes to having my vehicles serviced. I have found my "forever mechanics"! The thing that got my attention was their honesty. I would bring a vehicle in and think it had a certain issue, these guys stepped right up and said, "you don't need that", "this is the issue." On more than one occasion they saved me a boatload of money.”
“New customer - my car was in/out of the shop in one day - a lot sooner than expected and much appreciated! All around great service and fair prices as well. Definitely a 5 star experience and will definitely use them again in the future.”
“We drove from western NY to Boston with our camper. Our next stop was Maine, but our transmission broke. These guys rebuilt it at their shop and had it back to us in 3 days. They did an excellent job! It cost us about $3000 compared to the $5000 to $7000 that a local GM Dealer quoted us. Norm and his guys are great! They explained what broke and how they would fix it. Friendly and knowledgeable.”
“This place is truly top-notch, without question they are busy so you will need to not be in a rush, keep in mind they are busy for a reason!! THEY ARE THAT GOOD!!!”
“One of the few times I have been to a mechanic and didn't feel like I was being screwed. Brian replaced my clutch for me and I never realized before how smooth a clutch is supposed to feel. I am very pleased with my new clutch. I was worried having work done because it's a foreign car (VW), but Brian had it done in a few days. The price was more than fair. I highly recommend and will go back to Brian's transmission for any future work.”
Transmission Repair
Transmission Repair
Transmission Repair
Transmission Repair
Transmission Repair
Transmission Repair
Transmission Repair
Transmission Repair
Transmission Repair
“My BF and I brought another car (PT Cruiser) to Les. Again he came through and was top notch. He knows his stuff and we are lucky to have found such a great guy in a small town.”