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August 2024 by Kelly Rodriguez
Having had a recent horrible experience from another Mazda dealership, I was fortunate to come across North End Mazda and Mark Atkinson in Sales. Not only did I get a wayyyy better deal, a car I absolutely LOVE, I was treated like an actual customer! If you want an all around great car buying/leasing experience, look no further! I'm soooo happy!
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June 2024 by Ali Hanyaloglu
This is the way a car buying experience should be! Alex, Mark, Tom and the team at North End Mazda were courteous, friendly, communicative, transparent, and compassionate throughout the entire experience I had with them. I never felt sold to or pressured in any way. We even worked together digitally; no other dealer in the area seemed to embrace this fully, if they even bothered to follow up on my queries at all. Sadly, many other car dealers are stuck in the 1960s with their approaches and methods. North End Mazda are leading the way. I will be back in touch with the North End team for my next Mazda.
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June 2024 by J No
Found a nice used CX5 at North End Mazda for my son, We looked, drove, and purchased. Nick our sales person was Great!!! Looking forward to many years w this vehicle
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May 2024 by Oli LeBlanc
Great service and very friendly. Came to update this review. I bought another Mazda (CX50) and the service was again exceptional. Nick Cormier was exceptional and brought us through the process from beginning to end.
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April 2024 by Heather Verdegaal
We had an excellent experience purchasing our new CX5 at North End Mazda. After a poor experience at Autex Mazda and Werner Mazda we were ready to give up on Mazda and purchase a Nissan. We gave Mazda one last chance at North End and I am so happy we did. At the other dealerships there were aggressive sales tactics, non transparent pricing, poor customer service, bait and switch, and general confusion. These issues did not occur at North End and the entire buying process was relaxed, transparent, comfortable, and friendly. There was excellent customer service that made us feel special and valuable and they did not use pressure tactics that we experienced elsewhere. When it was time to sign and buy it was a quick and streamlined process. When we plan to buy a CX9 in a few years we will come back to North End Mazda.
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April 2024 by Jennifer Hyde
I cant say enough good things about North End. Alex was great. He walked me through every detail, from my payment options to the warranty info. Mike in finance got me in and out without any obstacles. Mark went over every feature of my car so I knew how to use all the features. Keep up the amazing work! I would definitely recommend this dealership to my friends and family. ?
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April 2024 by Gary NFTRH
Mark and Mike were great. No pressure, lots of good info to consider and a hassle free buying experience. We are very pleased with our overall buying experience!
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March 2024 by Pamela Burrowes
This was a very easy (yet expensive) transaction. We were promptly greeted by Alex (who was our email contact). Alex then passed us on to our salesperson Dave Spellman. We had a conversation about what we were looking for and he went off to get some keys. Before he left he offered us a tailgate filled with snacks and beverages, which we liked cuz some were actually dairy free ☺️. We looked at different models, narrowed down which we wanted, and test drove it. Went back inside and gave them our trade in vehicle info and met with Mike Sparks the finance guy.
We were there for about 2 hrs and drove off with our new vehicle. It was easy, there was food and it was entertaining also. Highly recommend this dealership.
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March 2024 by Chris White
I don't usually write reviews and if I do it's usually to spare someone else my miserable experience. This is NOT one of those reviews Nick Cormier was absolutely fantastic! This was the best experience I've ever had at a dealership. Everyone was personable, knowledgeable and friendly. Michael Sparks in their finance department was also great to work with! Thanks again for making this experience easy & pleasant I would 100% recommend this dealership.
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March 2024 by Brian Fitzpatrick
Very easy place to buy a vehicle and we enjoy the Mazda brand. Nick was awesome as usual and will have our business again when it is time.
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March 2024 by Kalani Rossetti
Excellent customer service! Went above and beyond to help us!
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February 2024 by Liam Kiley
This place is a real breeze to do business with. The techs do quality work and the other folks in service (Matt and Collette) are real friendly and always a pleasure to see. Great dealership all around.
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February 2024 by Stephen Pride
Bought a car from Nick who was great. Responded to follow-up questions promptly. I live out of state and they made the purchase easy.
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February 2024 by Chloe Goodell
We had an excellent experience at North End Mazda buying our first new car. Having been to other Mazda dealerships in the area, North End is far superior in terms of customer service and the environment they cultivate. Dave was exceptional- he was not only deeply professional and knowledgeable about the vehicle but was also so personable and really listened to us throughout the entire process. He made it a two-way street, built trust and worked with us every step of the way. On the paperwork side, Mike made that piece a breeze and was also a pleasure to work with. We worked primarily with Dave (who I could not recommend more) but even others checked in on us and overall made it a friendly and enjoyable atmosphere. Overall, I can’t say enough good things about Dave, Mike and everyone else at North End and they made what we anticipated to be a fairly stressful milestone into a hugely positive one. We couldn’t be happier with our CX-30 and look forward to returning there for all our needs in the future.
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January 2024 by Casey Brown
Exceptional experience buying a new Mazda from North End Mazda. Mark and Alex in sales were a great help, and Mike in finance made all the docs quick and easy.
They were helpful to squeeze me in and get me completely set up within the day so that I did not have to return for delivery. They offered me fair pricing on my new car and a fair trade-in for my old car. I would certainly return for my next car, and would travel the hour out there again just to go with them rather than a dealership in Boston.
On top of the great service, Mark knew the cars in and out and had answers to a wide variety of questions and it was clear that he took learning about new models seriously. It made the shopping experience great, and I didn't have to search for anything while I was there, he knew it all.
