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March 2024 by J A C.
No Safety pins No different color pens No silicone hair elastics by Scunci Things I go to a drug store for
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December 2023 by Heidi Champagne
Had an unexpected insulin crisis yesterday, on a Friday afternoon. Pharmacist Erica couldn't have been more helpful or patient. She was willing to talk to me on the phone, researched how to provide what I needed, and even followed through when we found insulin at the Lunenburg Walmart instead of driving to the Gardner CVS. Saved the day and I can't thank her enough.
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December 2023 by Big Duke Six
The girls at the front of the store are very nice but the folks in the pharmacy are very rude and abrasive… the girl helping me at the drive-thru tonight didn’t even look at me when she talked to me. In addition, there was no rush to help me when I drove up. There’s a reason why the rating is 2.5… does the company even look at these? They should. I’m very reasonable and nice person, and I know they deal with a lot of abrasive people, but they shouldn’t group us all together. I’m still the customer… does anyone even care anymore about doing their job properly?? (Electric Ave Store)
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November 2023 by Audrey
CVS IS USUALLY GREAT AND THE STAFF ARE USUALLY SECOND TO NONE, SO NICE FOR THE MOST PART. FOR THE PAST MONTH I HAVE BEEN CHARGED FOR MEDICATION THAT MY INSURANCE PAYS FOR. WHEN I CALL CVS IS NICE TO FIX IT BUT IT IS VERY TIME CONSUMING AND ANNOYING TO HAVE TO KEEP CALLING IN FOF THEM TO FIX THE ISSUE, ESPECIALLY WHEN I JUST NEED IT TO BE DILIVERED. TODAY I HELD ON FOR OVER AN HOUR AND THEN SOMEONE PICKED UP THE PHONE AND I COULD HEAR TALKING IN THE BACKROUND AND THEN WHOMEVER PICKED UP THE PHONE JUST HUNG UP ON ME. I CALLED RIGHT BACK HELD ON FOR ANOTHER 49 MINUTES AND THE SAME THING HAPPENED, SOMEONE PICKED UP THE PHONE AND IMMEDIATELY HUNG IT UP ON ME FOR A TOTAL OF AMOST TWO HOURS OF HANGING ON HOLD. I AM SO UPSET AND FRUSTRATED RIGHT NOW, ESPECAILLY WHEN I HAVE TO WAIT FOR CVS TO GET MEDICATION IN THAT THEY DO NOT HAVE ON HAND AT THE TIME OF ORDERING IT AND I AM NOT FEELING WELL. I VERY MUCH APPRECIATE CVS AND MOST OF THE STAFF, GOING HERE SINCE 2008 BUT REALLY WISH THEY HAD A BETTER PHONE SYSTEM AND NOT HANG UP OR LEAVE CUSTOMERS HOLDING ON FOREVER!!!
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November 2023 by Cheryl Hooper
The CVS is horrible in lunenburg. You wait in line forever to get up to the counter and they can’t answer your questions or your prescription isn’t ready even though it was called in days ago.
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November 2023 by Don C.
These morons seem to think its okay to just not answer the phone. I was on hold fro 45 minutes, 3 fkn times. Bunch of dipshits.
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October 2023 by Mike B
This is for the 246 Mill St Leominster and 454 Electric Ave Lunenburg CVSs. Nightmare trying to get covid & flu shots. I made the appt at mill st two wks prior. Two days prior, I get the cvs confirmation email. I get there on time, and the pharmacy turns me away, telling me they recently started closing early. I asked the store manager to see if another nearby cvs can help me. He calls Electric Ave. They tell him they are taking walk-ins for the next 90 min. I drive to Electric Ave, arriving in 10 min, and they tell me the person who gives the shots just left; come back tomorrow. Yeah right. I will return NEVER! I drove to Ayer Family Pharmacy, and they very nicely took care of me.
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June 2023 by Paul Sarapas
This has got to be the worst CVS in America. They take forever to fill scripts and seem understaffed as the only pharmacy in Lunenburg. Today they inform me that the nurse practitioner who prescribed my Anti viral meds for Covid is not licensed to prescribe in MA although she in fact is. I’m about to call and pull all my scripts to Walgreens in Fitchburg. I have had repeated issues with this pharmacy.
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May 2023 by Keith J
Terrible service. Always runing out of prescription meds. I mean, really? Some very rude people, work there as well. Really gone down hill. I'm currently switching to Walgreens.
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May 2023 by Matty Mind
They are always here for the fast and easy pick up of birthday gifts or toilet paper even some snacks when your running late or just forgot to get that one thing for your girlfriend or boyfriend that you needStay classy CVS
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April 2023 by Tyler Stidling
Was there tonight and over heard a pharmacy tech yelling, belittling, and being overall rude to a nice young woman who was simply trying to get medication for what I assume was her daughter. The young women was crying and the pharmacy technician was was borderline screaming at her. Sad to say I’m never going back here again. I’ve been going there the past six months or so and every time I go in this man is rude to everyone. But this time was just something else.
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April 2023 by Thomas Ducharme
I was shopping inside and overheard the pharmacy employees being extremely rude to multiple customers who said they got a message saying their prescriptions were ready to pick up and the lady working said "well it's not!" Not only with attitude but with no regard for people's time and whatever they may be there for. Made me want to never go there again. Terrible customer service and not how people should be treated ever.
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April 2023 by Alexandra Adler
I wasn’t going to write a review until I read another doctor’s review about this pharmacy. The pharmacy manager hung up on my office staff and then hung up on me. This is not an experience I have ever had with a pharmacy so is worth noting.
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February 2023 by AM
I am a pbm processor for a patients insurance and I had one of the worst experiences with Joseph B. He is very rude and arrogant. This is not his first bad review from what I can see and I don’t see how any company can be okay with having a staff member who operates this way and treats people rudely
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January 2023 by Taylor N
I’m a doctor who had the misfortune of working/communicating with this CVS. I dealt with Joe (pharmacy manager) who was extremely rude, unprofessional, and verbally abusive to my reception staff. Reading other reviews, I see he’s like this towards customers as well, and I’m frankly shocked he continues to work for CVS, let alone in a customer-facing role.
