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8:30AM - 4:30PM
83 Winsor St, Ludlow
Post Offices
“I had great experiences at this USPS in Holyoke. The lobby is clean. The people there are very friendly and helpful. The clerk Cathy helped me fill the mailing label when I sent international packages. She also patiently explained what's the significance of having a signature from the receiver when I went there to mail important documents.
By the way, the people in the office know how to do prepaid mails.”
“A package I sent to Portland, Oregon, from Portland, Oregon, got sent to Chicopee, MA. I phoned to see what procedures would ensue to get the package back to the right recipient in Portland, OR. The man who helped explain the procedure to me was so helpful and clearly explained to me the return procedure. Thanks!”
8:30AM - 4:30PM
100 Center St, Chicopee
Post Offices
“I never write reviews but I literally travel almost 20min from my house to this post office even though I have a post office 1 min from my home just because the staff here is amazing!! Love to come here, they make everything a breeze!”
“Tara who works alone on Saturdays is amazing! It gets swamped and yet she has a system to help everyone out efficiently. She does it all with humor, kindness, and a smile. Engaging everyone to join her in her happiness to provide excellent service, she makes you feel important. We went in this past Saturday very early for our passport appointment for our two children and she welcomed and accommodated us instead of sending us away. She helped every step of the process since we had never applied for a kid’s passport before. If there were more people with Tara’s energy and outlook the world would be a better place. Thank you Tara!”
“We love our mail carrier. We normally love this post office but whoever you’ve got working here 2/21 & 2/22 2023 at the counter keeps screwing up and very clearly has way under zero clue what she’s doing. She keeps locking herself out of the computer. Yesterday she couldn’t even accept my package. This is getting ridiculous.”
“The Post Master here "Cindy" is awesome and very professional.I love the way she interacted with 1st amendment auditor 'Press NH Now'. 100 Stars for Cindy!!!”
“I use this post office often and think the staff are very friendly and helpful. The location is convenient and is usually clean. I always wear my mask and have never had any issues here.”
2 - 4:30PM 9AM - 1PM
1149 Main St, Springfield
Post Offices
“I admit, I was terrified when my package from St. Louis to Seattle somehow ended up on the opposite coast in Massachusetts. I was even more upset when I read the reviews for this distribution center. Fortunately for me, they redirected my package to its proper direction in a timely matter. I had no conversation with them, because I didn't need to. They handled it. I appreciate that alot. So, if your package ends up here, give them a lil time and patience. It may arrive later than expected, but it will arrive.”
“I've used this location many times and never had a problem, today I went in for a passport appointment and the woman that helped me was very friendly, polite and helpful. I was given all the info and paperwork that I needed and appointment for the very next day. This place is organized and professional.”
“I'm surprised by the bad reviews posted here. Every time I go, I find the employees to be considerate, fast-paced and very friendly. I've never had an issue with this branch!”
“Love this post office! Staff is always courteous, patient, and friendly. Yes, sometimes the lines are long, especially around holidays and lunch times, but it gives you time to chat to other people waiting in line with you. I’ve been to other post offices in the Springfield area and always come back here.”
“Our agent was super patient with us as we were going through a pretty stressful process. Very patient, kind, empathic. Rosa went way above her duties for us. It was a pleasure to deal with her and Nate.Be kind to your postal workers. They deserve it.Highly recommended.”
“Writing this as I just sent a package today but will update if anything changes.Contrary to other reviews, the staff were extremely nice to me and others around me. I talked to 3 people which consisted of a younger gentleman, the older man and the older woman which were all very helpful and quick with me. I didn't feel like they were racist to me at all and same with the other Hispanic guys that were in front of me as well. I dropped the package off at 5PM and by 7PM it departed the store and USPS was in possession of the item.It seems they are improving their business but the only con that remains is that it's cash only. Otherwise they were good to me.”
“Had mail held because we were away. Needed to com home early. Couldn’t change the re-start of delivery on website. Called East Longmeadow Post office. Spoke to- not sure of name— Michelle or Lisa?—immediately answered phone and said “no problem, I will let your carrier know” . How so “ old world” and nice??”
“I went in to look for service, there were three people before me. Very attentive, optimal and fast service. If you go on pay days you have to wait longer but no more than 20 minutes in line.”
“I love the Belchertown post office so much. I use it A LOT, as I have a lot of family members and friends overseas. Plus I love stamps. The people who work there (shoutout to Courtney, Brenda, Sarah, and Paul!) are friendly, patient, professional, knowledgeable, and all around a pleasure to interact with. I read about towns losing post offices and just am *so glad* that Belchertown still has this one. Keep on keeping on, guys.”
8:30AM - 4:30PM
190 Fiberloid St, Springfield
Post Offices
“BMEU for bulk mailing entrance is around the corner from the main entrance that you see in these photos. Drive right by the big USPS sign to next intersection take left (Worcester St ?) About quarter of a mile on your left you will see another USPS sign with a fence that you pull up to for them to open. Once through you will see the one blue door on left of building and you enter there. Essential the other side of the facility.”
Open 24 hours
1860 Page Blvd, Springfield
Post Offices
“Moths ago I can complain and used my O star feedback here, after that I believe someone read and tray to fixed the issue, my mails unexpected delays end so I decide to change my feedback. Thank you.”
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“This post office has the nicest customer service! Very helpful and curtious. I’ve never had any issues with anyone here.
It’s kept neat and tidy.
One time the clerk even gave me a bottled water because I was walking and he could clearly see I wasn’t feeling well. He told me to sit down and take as much time as I needed to feel better. So THANKS AGAIN!”