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“I buy tools or items there that if they survives one use I considerate worth the price. This time I bought moving blankets and crow bars.the crow bars are working extremely well as well as the moving blankets they will all last for another project. Win / win for me.”
“They been changing staff around lately but the new people are good. Friendly. And they stay open Till closing time, which is nice cuz I cut it close occasionally, and it really pisses me off when you go somewhere and places close there doors 5-10mins early. (LIKE the Stop&Shop 1min away)
ESPECIALLY with the most destructive President- in-US history's, war on gas&oil. Bringing gas from $1.50ish to 4$ in only 18 months.”
“Awesome selection of wood and tools. Knowledgeable friendly staff are on hand to assist you in selecting the perfect tool or lumber for your project or offer advice. Always a good place to stop, do some shopping, learn something new. If you like wood working, this is the store for you.”
“I just got out of work i was tired and didn't want to go to the other side of town to get chicken feed.i went in Rockies and bingo there it is and alot more..”
“I always find what I'm looking for when I go to the East Longmeadow location. If by chance I need assistance, someone is always nearby to help with any and all questions I have. Highly recommended!”
“Consistant staff that will remember you. Very knowledgeable of where to find things. Willing to go with you to insure that youfind what you're looking for. Hence, looking for chainsaws, tools, great work clothes, plumbing, wood stove supplies, great selection of paint and painting supplies, etc., etc., this is the place. So, to wrap this up... GOOD BEY Home Depot, hello Rocky's.”
7AM - 4PM
372 Pasco Rd, Springfield
Hardware Stores
“Great place. If you're not a licensed plumber then don't get in over you're head. This is a great plumbing supply house and the guys there are some of the friendliest around.”
“Anyone who lives in the Palmer, and surrounding communities Knows that Rocky's Ace is the place, its a catchy phrase but it also correctly reflects the traditional values that local shoppers and Do it yourselfers have known as the Truth for us for a long time.Of course we all have options, going to other big box stores or lesser known outlets for hardware, but the Value added fact of having your local Rocky's be immersed in the community and staffed with knowledgeable helpful people is my reason why I say They are my place for the "Helpful Hardware people", they mean it, and So do Ipeace outMrQ129 Trip Advisor”
“I had received a $10 off certificate for my birthday. So I used that to get an electrical item that I needed. Staff was great got me to the right product. They beat out the big box stores.”
“My wife and I recently finished a kitchen remodel which included new kitchen cabinets, countertop, backsplash and appliances. After interviewing several kitchen remodel stores we chose Kelly Fradet. We have dealt with several construction projects in the past including two major additions to our house but I can honestly say this was the most seamless well organized and pleasant experience we have ever gone through. Diane B walked us through the project from day one and maintained communication throughout ensuring everything was completed in a timely fashion. She helped us with the numerous styles, paint colors, countertop selections and even hardware choices. The installer Kurt was excellent at his craft, always punctual and communicated the plans perfectly. Everything came out beautiful. We both enthusiastically recommend Kelly Fradet if you are looking for a kitchen remodel. They have excellent customer service and do phenomenal work.”
“I met some great guy....Dylan. He was patient and very kind. Well-trained and found what I thought we needed for our deck fence. Then...he was exceptionally kinder when my husband said it wasn't..... Even told us how to get things at other stores of Home Depot! Thx so much Dylan! I gave you 5 stars!”
“Their washing station is amazing! It’s so easy and comfortable for your dog and yourself. No hair and mess in your bathroom! The dryers are a great plus , no wet dog in your car.”
“it was my first time buying bird seeds from them she was very friendly and very helpful they have black oil sunflower seeds 50 pounds for 30.00 very good price I prefer to support local business I will be returning again”
“I like Home depot in Wilbraham because they always have what I need. And most of all the customer service workers are very nice and respectful and they always find a solution to the problem specially IRIS she always finds the solution...”
“Friendly and engaging customer service. Main focus seems to be flooring, doors, windows, and cabinets. Very good prices, but I'd still double check other sources. Walking through this places really gets your brain working on potential projects. Great variety of flooring choices. Seems really easy to get a project going. Easy store layout with flooring samples to take. Check it out first, before going to the big box stores.”
“This store was new to me. Fabulous staff willing to help you! These guys went above to help me with a package being sent out through UPS. And they have a great variety of tool, and even things you don't see in all hardware stores”
“Great store and excellent service! Before I went to Larry's, several other stores were visited. None of them had the shower cartridge I needed. Went to Larry's, was in and out in 15 minutes. Paid less than Amazon, over 50% less than Home Depot, both of which I would have needed to wait for.”
“Even in to get a closet .they had a beautiful one but I made the mistake of not buying it that day. I came back a couple of days later and it was gone . It was in the Clarence area, I should have known better.Great stuff moves fast.But they have a great supply of other things.Just not what I wanted at the moment but i'm sure you'll find what you'll need”
“Great place to pick up home improvement supplies! Great selection of lumber and anything else you need at great prices. The associates are very helpful from the moment you walk in the door. Parking is limited, but usually not hard to get a spot. Easy in and out.”
“Needed a part for my AC unit and Plimpton & Hills had it….To the person who answered my call on Friday April 14, 2023 at 4pm THANK YOU.LONG STORY SHORT my AC broke on a 90* day with a 4 month old baby asking where is the AC. When I called for a part, they had it. They also stayed open a little later for us and gave directions to locate the building.AGAIN THANK for the best customer service..”
“I visited this Home Depot for the purpose of seeing about replacement screens from windows I had purchased from there several years ago. I went to the Millwork department where I met Ian. After explaining my situation Ian was very helpful and got me a quote which was emailed to me a few days later. I then went back to the store on Saturday and again spoke with Ian who was able to place the order for me. Afterwards I roamed the store and bought a few others items. Overall the store was clean and well stocked. Other employees I came in contact with were friendly and helpful with the questions I asked. Plenty of free parking.”
“I have read all the bad reviews regarding customer service at the Boston road location. My experience was different I was looking at showerheads and an employee named German not only asked if I needed help I did look lost but took the time to explain my options and how I could easily change it myself he was polite respectful and I appreciated the. I say to say do not let someone else bad experience keep you from going there I am sure there are more German to assist you”
“I visited this Home Depot for the purpose of seeing about replacement screens from windows I had purchased from there several years ago. I went to the Millwork department where I met Ian. After explaining my situation Ian was very helpful and got me a quote which was emailed to me a few days later. I then went back to the store on Saturday and again spoke with Ian who was able to place the order for me. Afterwards I roamed the store and bought a few others items. Overall the store was clean and well stocked. Other employees I came in contact with were friendly and helpful with the questions I asked. Plenty of free parking.”
6AM - 8PM
655 Memorial Dr, Chicopee
Hardware Stores
“I had a broken key in my dead bolt. Zion, your key specialist, in the Memorial Dr., Chicopee store provided me with excellent service. He took time to try various methods to remove the remaining part of the key. Manny and Ian also provided assistance. I was impressed with all three of your employees. JHA, 7/14/23”
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“I've been here a few times. A little pricier than the big box stores but the staff is attentive and very nice. Great store for when you don't want to deal with the huge stores (and who does? Not me!)Always glad to shop here when I can.”