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April 2024 by Hailey Smith
hi hope everyone is well, i would like to leave a bad review on my time there, i bought a couple things, and when i went to check out, the person was so rude, rude attitude, throwing my stuff in the bag and i had to ask for a bag too. I would like an apology as soon as possible.
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April 2024 by Katt Tam
The pharmacy needs to work on a way to work faster with the drive through pick up. Not sure if they are short staffed. But what's taking so long? It's not a drive through if you have to wait more than 15 to 20 Min!!! I rather much go to CVS. The wait is no longer than 4 min.
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February 2024 by John Baratta
Two hours for an antibiotic
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December 2023 by Joseph Costin
Play Joseph costin have spoken to your people about things multiple times with no results
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December 2023 by Deborah Swiggard
How crazy is this ! So what are we all going to do about all of this new American way. Welcome to socialism. I'm scared ? this is the new American way! I never thought this would happen! The people are nice but the system is out of control ?
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December 2023 by Beverly Luketin
Does not accept Walgreens own discount cards. I suggest going to another pharmacy if possible.
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November 2023 by Li Wang
There are 0 walgreens near the umass campus that take my insurance and just for that you get a big fat L.
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October 2023 by Alex A.
This is by far the best walgreens in any state I have been to. The pharmacy people are super nice and helpful which is a rarity at a walgreens. They have you in and out in no time. It's 24hrs which is great too. Always well stocked.
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July 2023 by Javier Borrero
The employee at photo counter was eating her breakfast and talking with the customers with full mouth. I didn't catch her name.
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June 2023 by Debbie “Ratmom”
There was no wait very friendly service rep . Had what I wanted so it was easy and easy out quick late night visit
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May 2023 by Megan
This pharmacy pretends to work 24hrs but it is not true. Also, the pharmacy workers are so rude that if you ask about your prescriptions, they can't send any information to your doctor, only to go there and give you excuses that they are busy.
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May 2023 by Kambo S.
Call them twice put me on hold just to hang up on me both times! This Walgreen's is trash no type of customer assistance. I should of never transferred my prescription here
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April 2023 by Patricia Oliveira
Terrible service. I waited almost 1 hour to pick up my prescription. They have 0 customer service. I will never come back. I wish I could give 0 stars.
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March 2023 by Shawn Jordan
I used to have no problems filling prescriptions here. I'm not sure what changed, but it seems like it's management at this point, because the workers are doing the best with what they have, but they seem run ragged. I've been trying to fill a script for 10 days now. The Dr. has been on the phone with them 5 times now, each time they tell me that they have spoken with the manager and that the script should be good to go. It when I go it to get it, it says they still need approval and they need more information. It's for something that measures blood sugar. This has been an absolute nightmare. Whoever the manager is that is telling us that it's all good to go is obviously not communicating that with anyone else, nor in their system. My Dr. Is telling me to get it filled somewhere else because of how much of a pain this has been. Wasting my time on the phone, waiting around in the store. Go somewhere else until they get someone competent in there to run the show.
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March 2023 by Duke Chheng
Been going to this pharmacy for a while now. Never had an issues until recently the night shift pharmacist will ignore all phone calls and leave you waiting for hours. So I drove there and she wouldn’t refill my script saying it’s too early when it was only a few days early. Made me wait until 6am to pick up my meds ?♂️.