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March 2024 by B D
Excellent service
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March 2024 by Fridah Ikegu
No appointments, you're in control them is to que and give opinions but you are the one to make decisions and choices.
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March 2024 by Webb Dickson
Once again(this is the 3rd time I have had to file a complaint) Valvoline has failed to provide decent service. I pulled in to find 3 lines of cars lined up in front of 3 bays. I waited over 35 minutes and when my bay was clear and it was my turn to pull in, I was told the car in the line to our right was here first and we had to back up and let him take the bay. I do not know whether he was there first or not but I also did not see anyone closely monitoring the lines in front of the bays. If you are going to use a first come first serve basis, then use a single file line up and not have people form 3 lines and juggle them around after waiting 1/2 an hour. This experience plus several other poor service experiences(charging for services not performed and crushing air filters), has convinced me that Valvoline is not a company deserving my business.
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March 2024 by Jessica Sorn
The Asian guy who stays speaking like an army general is kind of annoying and makes me feel uncomfortable but everybody else is cool as hell
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March 2024 by Dai Kim
Only location in town that I know of. Been going to them for oil changes for years. Folks are always professional here.
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March 2024 by Nestor Vásquez
Really fast service. Very satisfied with the attention of the staff at this headquarters.
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March 2024 by brian kelley
I’ve been a customer at the Gorham Street store for over 15 years, I have 5 vehicles serviced here frequently! I will never, EVER return again! Completely unprofessional and rude service I received today! I should’ve actually called the police after being threatened by employees! I will take my business elsewhere! ✌️
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March 2024 by Ian MacKay
Love these guys
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February 2024 by Joe Gagnon
Great experience. Knowledgeable text.
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January 2024 by John Carlson
Great service experience, informed along the way, and low pressure (advisory). Overall had a great experience with Harry (Service Tech) and Sop (Manager). I will be back again.
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December 2023 by Matthew Murphy
The employees are very friendly and will crack a few jokes with you when you use a coupon. They are very quick and efficient. I always come here for my oil. Hanged because of the fact that they get you in and out quick and if there’s a line of cars you don’t have to worry because you won’t be sitting around waiting. They make sure to put the correct oil in your engine based off of model and miles and the type of engine you have and keep you informed about anything they see that could require maintenance in the future. I’ve gone to a few valvolines and this is the best one out of all of them.
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December 2023 by Hayley Lucas
Staff was friendly and helpful. I was clearly clueless, they explained everything and didn't try to oversell at all. They were honest and efficient.
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November 2023 by Matthew Gray
I perfer them to the other oil change places, and the staff is friendly and laid back. Helped get our hatch door on the CRV opened it had been jammed for a year, free of charge, stuff like that is why we keep going back
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October 2023 by Dusty Santos
Staff was great! Mark, Sandy and a few others were fast and courteous. Will go here again!
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October 2023 by H
I had recently written a now deleted review about how after my service, the day after my brand new car steering wheel was extremely shakey. I was worried there was an error when my last tire rotation was done at the shop. The company let me know to bring it back in to have them look at it free of charge. It turns out, there was no error, my car tire has a small leak causing tire pressure to obviously be lower than the rest, and all the shakiness of the car. I really appreciate them taking the time to relook it over with no charge, tighten my bolts and put air in the wheels even though I was wrong. I’ve gone here a handful of times before as well and always have great service. Thank you guys!!! I’ll be back
