University Music is a friendly and helpful music store in Lowell, known for its affordable prices and great customer service. The staff, especially Marlene, is knowledgeable and welcoming, offering advice on guitars, gear, and lessons. Customers appreciate the quick and affordable repair services, such as guitar repairs and setups, which are often done faster and cheaper than other places. The store offers a variety of instruments, pedals, amps, picks, and strings, making it a good place for beginners and experienced musicians alike. Many reviews highlight the positive interactions with Marlene and the quality of the repairs and products. The store is also seen as a place where customers can learn about music and find gear suited to their needs. Overall, University Music is highly recommended for its friendly staff, reasonable prices, and excellent service, making it a favorite spot for musicians in the city.
I would recommend University Music to anyone! They repaired my guitar within an hour for a cost of 35 dollars, where I was quoted about 130 dollars at a different place. The staff is friendly and helpful and I could not be more happier about having my guitar fixed at an affordable price!
September 2023
We love our visits to University Music. Our interactions with the owner, Marlene, have all been extremely positive. They are incredibly knowledgeable and able to help with any questions, repairs, lessons, and supplies. Their repair work is great and reasonable, too. Highly recommend!
August 2023
Got a set up and string change on my Fender Stratocaster and it plays better now than it did from the factory. They did a great job and had a fast turn around time.
