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November 2023 by Tracy Qin
Big bank only one window open. Have to wait long time.
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September 2023 by siddanth rai
Nice big bank. Clean and well maintained. Looked like they are under staffed. The staff was sweet and friendly. Street parking available.
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July 2022 by Petra Zion
Very nice employees but NEVER get money from the bank automate. The machine will eat your card and not spit out. It was said the automate will destroy the card. We experienced this twice in only 1 week. We were considering to change our bank to TD Bank but decided not to do so after this experience.
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January 2022 by l v
Although the staff were very nice the wait time for customer service at a desk is a bit much. Waited just about a half hour for a replacement debit card only to leave before even getting it because it was my lunch break. With 2 open tellers available to help and neither one of them offering to help.
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September 2021 by Venessa Womack
Theee BEST customer service! Hands down , I’m not even from the area. I NEVER LEAVE REVIEWS! On anything! But when going to the bank makes ur whole day and u still leaving with only 8 dollars in your account. But STILL just had a great experience yaaaa . I loved it that much ??
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August 2021 by Anthony Derepentigny
I went to set up a account and i had no problems i was in and out within a hour max. 10/10 for customer service the only thing i don't like about this bank is that it doesn't have a drive thu ATM but it does have a walking one so i guess its fine.
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August 2021 by Seth
Management was very rude and disrespectful. It was not a fun visit and I don't look forward to ever going back. Terrible customer service.
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November 2020 by Matchmantis 72
I went to set up a account and i had no problems i was in and out within a hour max. 10/10 for customer service the only thing i don't like about this bank is that it doesn't have a drive thu ATM but it does have a walking one so i guess its fine.
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October 2020 by Pierre Delecto
Management was very rude and disrespectful. It was not a fun visit and I don't look forward to ever going back. Terrible customer service.
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October 2020 by Dan Perry
Management was rude and very unhelpful she should probably treat potential customers a little better with a little more compassion instead of being rude an volatile
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July 2020 by Jean LaPoint
I love the staff at this location. They are always very friendly and helpful.
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June 2020 by Frank McDermott
2 times now i tried to deposit money in this bank to my acct. a 2 min transaction that took 25 minutes due to the bank not having updated equipment and scanner, therefore i took back the cash and check and went to another bank and had no problem...went to atm to deposit a check at TDBank and it kicked it back saying my acct was wrong and ate my card...terrible service. I am going to delete my business from this bank.
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May 2020 by Lisa Rivera
its never open when u need it
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February 2020 by Pat Rodgers
Slipped on ice outside of street level entrance, staff was apathetic. Worked with a teller who's name starts with E, who I'm presuming is new who smirked at me when I told him I fell. He and the person helping him also managed to get the name of a business I was writing a bank check for wrong despite it being written out in plain-text for them. I love TD bank and I've used them since they bought out Commerce bank where I'm from, but I won't be using this branch again.
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November 2019 by Kay Hak
My first time here and the people are great! Great customer service people here are friendly they were able to help and solve my issue that I been having...esp Lorena she was so helpful she was able to resolve my issue that I been having I'm glad I came to this location way better than the one on westford st
