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March 2024 by Dawn O'Brien
Went into Sally's today and to my surprise I saw an employee I truly hope isn't the new manager you all have been referring to (even though it totally sounds like her attitude) isn't who I saw!! I was completely shocked that Sally's took her back after she was a manager and proved herself to be totally untrustworthy by STEALING the bank deposits for her own use!! I won't use any names but she knows who she is! On top of that I gave her a place to stay and she stole from me as well. Good luck Sally's I will not be back in that store!
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February 2024 by Julie Hutchinson
The manager sold me a product that could make me go bald. I also returned products with a receipt, and I was told that I could not have the cash, even though it was already taken out of my bank account because it is a holiday weekend. I will not receive the money until Tuesday, today is Saturday. The refund amount is less than $20. The manager is rude and doesn’t know what she’s talking about as far as the products go.
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February 2024 by Kayla Amaro
The employees were very helpful but the manager has no respect for her employees and tried to belittle her in front of everyone I shop here all the time and never experienced that level of disrespect
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March 2023 by Nathalie Bienaime
Pleasant staff thanks
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April 2022 by Angie Irizarry
Super friendly staff, nice environment, helpful employee who really cares about their customers. This is the best way I can describe Tori and Alejandro preformed today at Sally Beaty in Lowell. Thank you so much guys!
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February 2022 by Rebecca Tobias
I absolutely love going to this location… no matter what everyone is so sweet and helpful!! Especially the new Assistant Manager I believe her name was Tori…. I drive all the way from Taunton to get my stuff here when I can just bc of the great atmosphere and friendly faces always there!!
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August 2021 by Trina Mezzeh
Went in at 10am on a saturday morning & they weren’t even opened called at 11 am & no answer i’mgoing to be late for work but the store hours tell me they’re open 10am-6pm on saturday’s i’m confused
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April 2021 by Jailene Torres
Great help
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January 2021 by Petrane Pierre
Great place
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December 2020 by Trillest Two
Went in at 10am on a saturday morning & they weren’t even opened called at 11 am & no answer i’mgoing to be late for work but the store hours tell me they’re open 10am-6pm on saturday’s i’m confused
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September 2020 by Bonnie Whitehouse
Staff was very helpful clean store!
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August 2020 by Predovic Jamey
I went into this Sally's when I had over bleached my hair, and unfortunately, it was around 4pm and I had an event to attend at 6pm. The people that I met at this Sally's were amazingly friendly and more than helpful. Ebvie (sp?) gave me the name of her beautician nearby, and then called the hair color specialist Inez (sp?) to give suggestions on what to purchase if I chose to try to correct the color myself. Inez spent lots of time talking with me, explaining what would happen if I added toner, or low lights, etc. They both made me feel that the over bleaching wasn't too terrible. And they advised me not to do something in haste (which I took to heart thankfully). Ebvie and Inez were exceptionally helpful. This is a great Sally's!
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July 2020 by Angela jaramillo-duque
Very helpful staff!
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June 2020 by Tina Degree
The store was closed and customers had to call and order their products, but you did not know this until you got to the store. The store clerks were not helpful and this was a very aggravating process.
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January 2020 by Jeanne P.
Jessica with the pretty pink hair was very kind and knowledgeable! I'm usually quite hesitant when asking an associate for help because I had a bad experience with the last one. Jessica on the other hand obviously knew what she was doing and had great product recommendations for me. I'm pretty glad she asked me if I needed help because I would have been clueless otherwise. :) You can tell she actually cares about helping others achieve their hair goals. Thank you again!
