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February 2024 by Marcelyn Pearson
Pedro was very helpful, I went there not fully knowing what I wanted but I was interested in the Equinox..He wasn’t your typical salesman trying to make a sale. I did end buying a 2024 equinox. I would definitely recommend this dealership.
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December 2023 by Betty T.
I was a loyal customer for 15+ years. I purchased a Saturn Vue when they were on Rogers Street. I had it serviced for 10 years at Lannon Chevrolet. Trusted them and thought they were honest. Purchased a NEW Equinox along with the MasterTech Policy $$$ and the XZILON that was to protect my car $$$$$. What a joke, every claim for scratches they state it DOES NOT COVER. At this point I have no idea what it covers, was told by the SALES Group it would cover everything even shopping carriage dents.... DOES NOT COVER anything..... Went to get an Inspection Sticker and was told I need ROTORS after 3 years and 30k miles........ The mechanic told me he felt they MUST be defective at 30k..... Spoke with Lisa at Lannon ----- Sorry not covered. I know they have a new Owner now but would not recommend Nucar Lannan to anyone..... SELL SELL SELL but no Customer Service.
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November 2023 by Jeff Pelton
The Service Team is very personable and professional.They only focus on what vehicle needs the appointment is for and don’t try to sell you on different things.Service was timely and I was given updates during my appointment.Services: Tire rotations
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November 2023 by Tony Ferguson
It was a quick in and out, they completed the service faster then the estimate time they gave me. Everyone was pleasant and professional. Great experience!Services: Tire rotations
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November 2023 by cristiane giacomelli
excellent service
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November 2023 by Gus Tavo
Very helpful sales man. ? Reliable.Our car arrives earlier. Completely satisfied.
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November 2023 by Judith
Working with Chris’s was a pleasure.? Thank you. Working with your dealership was great. Thanks.?
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November 2023 by TONY Lanzillo
Best damn experience I have had at a dealership! Believe me, I know how overwhelming buying a new car can be. Not here! Everything was perfect! Salesman (Steven A.) was so easy to talk to and so down to earth and incredibly knowledgeable about my new truck. I was VERY impressed and after visiting like a 20 dealerships over the past year, I won't even think about going anywhere else. Lannon/Nucar Chevrolet and Steven A. are worth way more than 5 stars!! (2024 Silverado, RST, Z71, Sterling Grey Metallic)
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November 2023 by Hung Phan
Once all of the parts were in, the folks of Lannan quickly began repairs and even sent update pictures of the repair.Service: Auto body & trim repair
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November 2023 by John Waterworth
Another great service visit. Everyone is friendly and very knowledgeable. Thank You,Services: Auto engine diagnostic
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November 2023 by James Duane
Easy drop off, Great techs, ready when expected.
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October 2023 by Laura S.
I can't say new car is the same as the previous dealership that was lannon Chevrolet. I bought a 2009 Saturn Vue for 18 thousand dollars with 46,000 mi on it. Bought it at this Chevy because Chevy own Saturn now. I bought the extended warranty on it to cover it up to 100,000, mi as I refuse to have three years and 75,000 mi because it's a ripoff.. So we while financing this vehicle did 3 years 100,000 mi warranty. Now I went to the sister dealership in Woburn because I worked in Winchester. I had an issue with the O2 sensor after I had brought it in for repair at the sister dealership within 6 months. The same thing happened and the car was useless. The position throttle sensor brake sensor in O2 sensor. We're not communicating with the engine ports A and B which was causing rapid misfiring! The O2 sensor is located in a very hairy spot but being that I bought it from them, it's not my problem. It's covered under warranty! Well the manager of the service department tried to charge me $900 for further diagnostics which I told them when I had it towed over to not touch it until we discussed it in person! My mother who is a control freak OCD that I barely have a relationship with and at that moment in time hadn't spoken to for about a year.. She decided to come into the service department and try to speak on my behalf without my permission.. they ripped out my whole entire engine and put it in the trunk. Then told me I owed $900 for the additional diagnostics in which I declined and then told him exactly what was going on because his pompous ass was trying to make me look foolish. Little did he know my friend owns his own shop and used his snap-on reader that literally diagnoses everything way better than any dealership can ever diagnose because a dealership would never spend that kind of money on that snap-on diagnostics tool. Unfortunately I was forced to voluntarily repossess my vehicle because I got left with an engine in my trunk and Chevrolet totally screwed me! I still think about it to this day and have PTSD from dealing with this dealership and having been screwed over so hard! And then to boot because I went through The dealership for my loan. I was one of the people that got taken advantage of by Wells Fargo! So I'm part of that lawsuit now and still receive money to this day! I know that Wells Fargo has nothing to do with Landon but I still got my loan through you guys on top of getting screwed over! I know that it was the previous owner of the dealership, but I guarantee that guy from the service department the manager is still there... Doing the same thing to people! I pray to God that they are not.. never mind the fact that he tried to embarrass me in front of all of his stuff but I made him look like a fool because I'm not a fool and I actually knew exactly what was going on with this vehicle.. I've reluctantly stayed away from this dealership because of how much it interfered with my life and how much it screwed me! I was working 3 and 1/2 days 37 hours a week and I was treated like garbage by my dealership and told I didn't have a pot to piss in according to my mother from the service manager... I pray to God that this guy does not work there anymore and I pray to God that this landing Chevrolet with the new owners that own the new Mazda are very different! Honest to God the only reason I have not sued this dealership is because I have a Mazda 6 and it is the same owners in Mazda treats me so well and awesome! I couldn't imagine going from a dealership that cares to one. That's like this old lanin Chevrolet! I hope to God this dealership is run differently today. That was not even 7 years ago!
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October 2023 by Phaedra Codinha
Excellent all around!Service: Auto engine diagnostic
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July 2023 by Evan M.
I had been here once and had no issues but must've been because I never actually talked to the service advisors and just dropped off my car. I went in yesterday for a vehicle inspection, and was told that my taillight and wipers failed. I said "OK, I will go fix them myself and bring it back" and was then told that I would be pulled over upon leaving the lot, heavily implying I'd be driving illegally, and that upon return I would be charged for ANOTHER INSPECTION. Both of which are patently false per the state inspection website, so I was defrauded into spending an additional $95 to replace these, so $40 for 5 minutes of labor max, and when I told them they lied to me, the man said "well you still have to pay" and walked away. I then tried to call the next day and, got the "well I didn't technically say it would be illegal to drive", which is true but deceptive at best and fraudulent at worst, and "I never said it would cost another $35 to reinspect" which is absolutely false as that is what I was told. I called the next day to try to get refunded for the labor only and was treated rudely and lied to again. Go elsewhere, highly deceptive service department.
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July 2023 by Erin G.
This place is disorganized, and it takes forever to get your car. They tell you five minutes and it's two hours.