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May 2024 by R Theum
I love this place nice people will help u with pawning and selling or buying gold , never had issue great people to have n there services.
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April 2024 by Kidd Kidd
Setting was around 4-5pm, only two customers in front of us working with the older women, so not busy at all. Walked in, said hi, old man gave us a cold blank stare. I didn’t catch it but my girl did. I went to look at a bracelet for a family member since we don’t travel to Lowell often, she wanted to know a price so he can save for it for her daughter. Since I was in Lowell, might as well stop by and do that for her. SO as the old man is helping me, I ask to see this and then another one- I kept it short because I don’t like to bother people too much. Know what I want and get out. My girl notices that he was rude as he’s throwing the jewelry on the glass like he was annoyed when I asked to look at two things. Mind you I have a positive well mannered demeanor so I honestly don’t get the rudeness and impatienceness. Maybe because I’m young or look young but is this how you, as an older folk treat people? Anyways I finish getting details for my family member. He walks away frustrated like I wasted his time…basically no one has the option of window shopping peacefully here-not everyone is able to throw money around, people actually work hard to save up for big purchases but ok they probably deal with old folks that have stacks of cash so I was just another straggler I guess. Other than that I also wanted to have them fix my own necklace, his wife comes over and says she’s going to help me….yeah he definitely said something for her to take over. She was sweet and helped. But in no shape or form I was rude, annoying, difficult, or anything that would cause that rude old man to act like that. It makes the statement so true in my eyes where this is the reason why Khmer folks most times do not support other Khmer folks because we do not deal with bad energy like that and so on. I was raised to be kind and as a Buddhist - I’m sure they’re Buddhist too because I saw some protection spells around their shop but yeah thats energy you want to put into the world. I’ve come here before when I’ve seen their oldest daughters work- they are extremely kind, patient, and very helpful. I’d honestly would like to spend my money when I guess their daughters are working. In the end, as dramatic as it sounds, I did not feel welcomed, I felt like a little kid again where I wasn’t good enough. My advice, if you plan to buy something bring an old folk with you and someone that speaks Khmer. That’s a shame how poorly some people treat you and that’s not our culture. Remember this: Khmer folks are nice to other cultures but not nice to each other most times. & lots of Khmer folks don’t support other khmer folks and this is just one example why.
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February 2024 by Thu Kim
I usually am not the type to do bad reviews and let it things go but I had to write this one. I went in last night to stop by before grabbing some food. I just got engaged and my ring size was a bit too big. So we had asked how much it was to get to resize and the guy said a price and we were surprised how cheap it was so we had him take the ring and resized it while we wait. When we got the ring back, I was almost shocked he made it fit perfectly and so I didn’t look in details how the ring was after. We paid and left to go eat. It wasn’t until we were ordering food I had take off the ring and realized how much indent the guy had made on the band. It was damaged and scratches and marks on the band. I showed my fiancé and he said it’s ok he will get me a new band. But that’s not the point. It’s sentimental to me and I should have checked it out while we were there but to realize no matter how much the cost was I was willing to pay to have it resized but to have someone ruin it and not even polish it smoothly was a big disappointment. All of the engravements were gone and it’s just disappointing. I guess you get what you pay.
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August 2023 by Joseph Braga
They did an amazing job with my Engagement Ring. THANK YOU!!
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February 2023 by Peter Nguyen
Best jewelry shop in the area!!! The staff was courteous, prices were extremely fair. Will definitely be buying from this shop again
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October 2022 by Vgthou
Great place to get good quality gold at a good price, bought all my kids and my jewelry there not disappointed at all
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October 2022 by GG 2
Great place to get good quality gold at a good price, bought all my kids and my jewelry there not disappointed at all
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April 2022 by Luis Vaquerano
Great customer service and excellent product18k 24k gold anything you need.
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May 2021 by Kacee Torres
Highly recommend this place! Great prices and great services. I paid $20 to fix my Brocken chain and ring while other places where charging me nearly $200!
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May 2021 by George Melendez
Pailin jewelry the best service in townI now have a long time friend and his name is doctor kim. ?the doctor of theFine jewelry. While fixing my watch I watched over him and the hands that this man has is awesome thank brother.100% great guy and place to visit
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July 2020 by Sophary Pan
One of my family’s go to jeweler..if you ask me, they are very well known in the greater Lowell community!! I like my jewelry custom, they did a phenomenal job. Highly recommend to any serious buyer.
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July 2020 by Subash Shrestha
The owner had the worst attitude and the worst behavior with customer. I would rather go Pailin jwelery next door then this stupid one.
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March 2020 by Dennis Theriault
This was a terrible shopping experience and we walked out. The older woman was very rude and giving us strong attitude because we weren’t making a decision right away. We were asking questions about a bracelet and the type of gold it was, and the older woman told me “I don’t care if you buy it or leave”, so we left. Be smart and go elsewhere
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April 2019 by kenny larkin
Owners are very helpful, good jewelry fair prices and good repairs.
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December 2018 by Hadija Victorian
Customer service was excellent.
