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January 2024
Wish I could give zero on them monopolizing the area and not giving a damn about their customers.. we had weeks notice of a big storm and when expected problems occurs we have to wait for them to ship product all the way from Florida to mass to get power back on.. absolutely incompetent
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September 2023
Customer service is the worst ever, been on hold for more than an hour, after speaking with someone they told me another department would solve my problem, after waiting for about 30 minutes just got back to main menu
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September 2023
Unreliable and lacking in communication during outages.
