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March 2024 by Serge Prepetit
This tax office is EXCELLENT. The service is impeccable Jason is AWESOME! He is helpful, friendly and gets the work done right.
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March 2024 by Deanna Daley
Jason and Amanda are amazing
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February 2024 by Nikki Hand
I always have a great experience when I go to Jackson Hewitt and this time was no exception it was excellent everyone was so wonderful to me the woman that works at the desk when you walk, in she is amazing!!! I don't know how to say or spell her name it starts with an M.. then I was sat with Jerrica and Dianna they were both great they explained everything to me real well and it was pretty quick too. Then I left and later on I received a phone call from Jerrica we missed something and ken was nice enough to help me rectify the issue he made it super easy and then I was on my way again I recommend anyone who is wondering if they should come to Jackson Hewitt to just go ! they will take care of you! It is worth it especially to know that you are taken care of if anything does happen they will help you with any issues with your refund so again I absolutely recommend this Jackson Hewitt they are so nice here and I was a walk in and they accommodated me even though they were a bit busy so thankyou to everyone there that took the time to help me do my taxes yesterday I appreciate you have a wonderful year everyone ??
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February 2024 by Matthew Brabant
Last year I has a great experience with one of the guys doing my taxes. Extremely nice and professional and went out of his way to make sure to get the exact amount that I was owed. From federal and state great service they give. Also answered all my questions and gave good advice and understood my responses to his feedback. ?
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May 2023 by Peace Asselin
Jason was great! Thank you!!!
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April 2023 by Shane Yandow
Very helpful and explained everything well. Only complaint is it is a little pricey. Would possibly look elsewhere next year due to pricing.
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April 2023 by Billy Christman
Quick and easy blessed
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April 2023 by Jen Lynde
I really loved the whole vibe of the place, it feels like a family business. I feel like i was catching up with an old friend not just getting my taxes done. I came here because i was unhappy with turbo tax, I sat with Amanda, she went out of her way to make sure i recieved every credit possible and took the time to answer all my questions and even showed me how to fill out my tax form correctly. I am extremely happy with the service i recieved here. Everyone was super friendly and i will be a lifetime customer ❤️ i highly recommend this place
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April 2023 by DraMatik Gonzalez
Always go to Jackson Hewitt Tax Service for my tax returns. They always do a great job and the staff is always personable and remember me every year. Its almost like a family feel when i walk thru those doors!
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April 2023 by Shane
Very helpful and explained everything well. Only complaint is it is a little pricey. Would possibly look elsewhere next year due to pricing.
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April 2023 by Timothy Ford
Been sitting with Jason here on bridge st Lowell branch for the last ten years. Very knowledgeable and always answers any questions I may have. Thank you
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April 2023 by Alberto Brito
I loved how they took the last few minutes of the day to help me out and complete my tax forms before the year ends And what amazes me even more that it was pretty quickly A1 agents is what I call it lol
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April 2023 by Kara Coffin
Great experience, even if I owed alot. Agent explained in detail about tax brackets, w4, and health insurance. Seems the money I owed was due to the health connector. He was so informative. Person that greeted us was friendly and courteous! Will go there again. Sincerely, Karen Coffin and Dean Gaucher.
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April 2023 by The Real Coolios
Super simple, and straightforward. I am a happy client, and will continue to use JH services.
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April 2023 by Priscilla Iraola
Unfortunately this is not the rating I would like to give. I have been using JH for many years and have ALWAYS been 100% satisfied with the services. This time is different. I am STILL waiting for my copy of my filed returns. I have received 1 of the 2. I have called numerous times and sent emails. I no longer feel I’m a valued long time customer and taken seriously when I explain I need these documents for my child’s college FASFA application. Days go by before I receive responses and this is the first year I am very unhappy. I have been trusting this company/location for so many years and never thought my feelings would change. The cost of the taxes to be handled were never an issue with me even though there are many other places that are way less expensive. I had preferred to spend the money to a business I felt cared and were personable. Now it’s just a numbers thing and who cares if you need something right? So sad to feel this way.
