Gervais Kia is a full-service Kia dealer in Lowell, MA offering new and used vehicles, auto repair, and financing. Customers report a great overall experience, noting the staff are knowledgeable, friendly, and professional without ever upselling unnecessary services. Many state they have never been disappointed and use Gervais for all their car service. The customer service is consistently highlighted as great. Customers are very happy with their cars and highly recommend the dealer without reservations, describing the process as quick and easy.
Sean Larson at Gervais KIA was fantastic throughout the buying experience. He was very knowledgeable and personable. I appreciate his no pressure sales and friendly negotiations, as well as the follow up when the car was delivered. I never gave a salesman review before, but Sean is to be commended!
November 2025
I have never been disappointed nor felt like I was being upsold any service unnecessary. Both of our cars are only serviced at Gervais.
November 2025
The service advisers were very nice approachable and helpful
