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February 2024 by Jonathan Vasquez
Great customer service, friend staff. Nee manager there is great! Very attentive ???
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February 2024 by Ryan Taylor
I would not shop at Game Stop anymore. The customer service fallen off a cliff and they never have what you want in stock. Better off buying your products elsewhere so you can return them if they don't work or you don't like. Giving 2 stars only because they will buy back old items for a decent price.
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January 2024 by Sarah Tardiff
Very very poor customer service . I would go to any other GameStop to avoid the horrible experience at this one . Please beware !
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January 2024 by ava madelyn
was trying to pick up a game before christmas and was told i could come in the next day at 10 to pick it up, so i come in at 10 just for there to be a sign that says open at 11- so i come back at 11 just for no one to be there. its 11:45 currently. so whoever is opening on Thursday december 21 2023, you're incompetent and shouldn't have a job. there was multiple of us waiting and leaving- it's 4 days before christmas you should not be slacking like this. this is so ridiculous and unprofessional, this location is a joke.
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January 2024 by Tv Entertainment
Worst location, have employees who don't know what their doing and sell you wrong gaming system that you haven't paid for, lazy manager who is unorganized and doesn't know where any of her inventory is, if you buy here make sure you get the right items and everything works! They will scam you and not try to fix and own to their mistakes.
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November 2023 by Alex Dews
Had a great experience. Ariyan helped us. They said they were relatively new, but they were also incredibly knowledgeable. They suggested I hold off on purchasing a physical copy of a game with the XBox I bought, because said game was available for a fraction of the price with Game Pass. I purchased a different game that was not available online, and now I can enjoy both games and more. Very very happy with my visit and purchases and I'll definitely go to that GameStop first for future purchases. Thanks Ariyan!
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October 2023 by Japan Aineko
Awesome employees, they do as much as they can within the limits their higher ups put onto them, and they keep the store stocked as much as they can.
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September 2023 by David Levesque
The chain overall has gone downhill. The power up is now 25.99 for even less. Good bye GameStop. You used to be worth it.
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June 2023 by Peter Paul
Great store and staff. I order a whole bunch of games from the website during there 4 for 40 promo. upon receiving my order 90% ended up being in those horrible GameStop cases. I went into the Plaine street store and they took the time to search and swap out the majority of them with the Original cases that they had on hand, as well as examine an point out that some games where damaged that I didn’t notice and kindly swapped them out also. Thanks You for the awesome commitment
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May 2023 by Venus Soukaras
Female clerk acted like we were intruding... Other than that, I've always had a nice experience.
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May 2023 by Bones 123
They never open on time. Some employees were stinking up the store. They open the store hours later never on time. Ridiculous they can’t even keep employees to run a normal business why don’t you just shut the store down.
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April 2023 by edgardo rivera
Went on my lunch break to try and pre order the zelda pro controller Yesterday Wednesday 03/29 and was welcomed with a due to short staffing hour may be irregular and now I'll probably have to buy one from a scalper awesome service get it together jesus
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March 2023 by Nick Gagnon
I haven't been inside a GameStop in about 5 years and now I remember why. No customer service at all. If you don't want to answer questions and deal with people then the person who was working should find a different job.
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February 2023 by Fishy TheTrueGod
Amazing customer service. Helped me find information that i didn’t know about my purchases and the things i desired to make gain my moneys worth in what i wanted.
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January 2023 by Marisol C
Found great deals at great prices..xbox..remote controllers and battery chargers
